Vizio E75-E1 monitor flickers while Microsoft Surfaces are connected to it using HDMI cable

We have a large Vizio E75-E1 monitor.

All of our computers (both Windows & Macs) are able to connect to and display on this big screen TV perfectly fine using an HDMI cable.

For the Mac and some of the Windows 10 computers we need to use mini display port to HDMI adapters or USB C to HDMI adapters.

However whenever we connect Windows 10 Microsoft Surfaces to this Vizio E75-E1 monitor the monitor will intermittently flicker. This occurs whether or not the Microsoft Surface is plugged into power or not and whether or not the Surface is displaying its output to the big screen TV or if it is using it as a separate display.

All of the Surfaces are running Windows 10 Professional and they have all had all Windows 10 and Office 2016 updates installed.

I have used driver update programs such as Driver Booster to update the driers on these Surfaces but the same flickering issue continues to occur.

This has happened with all 12 of our Microsoft Surfaces when they are connected to this big screen TV. These same Surfaces are able to connect to and display on other regular sized and big screen monitors and TV without any issues at all.

As I have mentioned we only have this issue while the Microsoft Surfaces are connected to this big screen TV.

What else can be done to fix this issue so that these Microsoft Surfaces can connect to and display on this Vizio E75-E1 monitor without the picture flickering?
IT GuyNetwork EngineerAsked:
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RaminTechnical AdvisorCommented:
It can be cable issue.  Ensure you are using a cable which supports HDMI 2.0.

More Details from VISIO support:
Jackie ManIT ManagerCommented:
Your Vizio display is not compatible with Surface Pro 3.


You need to change the setting of your Vizio display to 1080P 30Hz instead of 4K and try again.

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Davis McCarnOwnerCommented:
Yep; that 4K display is an awfully big stretch for a Surface and HDMI limits what we can do about it.  See if it will let you do what Jackie Man suggests.
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