troubleshooting Question

Server won't allow iSCSI to reconnect, print to shared printers, but traffic fine from server!

Avatar of ppinc
ppinc asked on
Printers and Scanners* iscsiWindows Server 2012Hyper-VNetworking
5 Comments2 Solutions173 ViewsLast Modified:
I have a Server 2012r2 DC configured through Hyper-V on a Server 2012r2 host that has shared printers on it and an iSCSI target attached for backup. It is acting very strange. I have had this server in use for about 2 years now working fine.

If someone prints from the shared printer to the main Konica copier, it will go offline. Once that happens I can not ping the copiers IP address from my server, but I can still print to the Konica directly from a locally installed driver on a workstation. Other shared printers however seem to be working fine.

The same thing is happening with my iSCSI device. I can not ping the iSCSI from the server, but I can ping it from anywhere else on the network, EVEN THE HOST (which is sharing the same NIC as my VM Virtual Switch). In iSCSI Initiator it is showing in a "reconnecting" state.

But whats really weird is, I have total network connectivity if Im on the server OTHER than accessing these couple of things that are trying to interact with the server! I can browse the internet, I can access shares and ping other networking equipment.

Another issue I noticed was I had an infinite ping going to the DC while I was there working on it. All of the sudden I started dropping packets while I was doing something else (but not making a change) and then it eventually came back up, but the pings were VERY high (something like 40-130ms), then after a while it dropped back down to >1ms.

I have the firewalls disabled on both VM and host. AV removed from both as well for troubleshooting purposes.
Switches are Cisco Small Business SG200 series. I upgraded them to the newest firmware. I have enabled Spanning Tree and Loopback detection and connected them to a syslog server. I don't see anything indicating a loop in the logs.
I have changed the port the server was plugged into on the switch. Moved it to a different switch. I have also changed from one on board NIC to another on board NIC on the server.

I just can't figure out how I can access the iSCSI device from the host and not the server. Also again, I can ping the iSCSI IP address from a workstation.
Because the same issue is with both printing and iSCSI I don't believe its a reconfiguration of the devices themselves.

System Event logs are clean other than logs referencing iSCSI not being able to communicate with the target. Here are whats showing up.
Event 1, iScsiPrt. Initiator failed to connect to the target. Target IP address and TCP Port number are given in dump data.
Event 7, iScsiPrt. The initiator could not send an iSCSI PDU. Error status is given in the dump data.
Event 20, iScsiPrt. Connection to the target was lost. The initiator will attempt to retry the connection.
Event 51, disk. An error was detected on device \Device\Harddisk1\DR2 during a paging operation.
Event 157, disk. Disk 1 has been surprised removed.
Those events are referencing the disk located on the iSCSI target.

Thats all there is for errors. Application logs are clean.

The Printer issue and iScsi issue both started at the same time, so they have to be related.
ASKER CERTIFIED SOLUTION
ppinc

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros