office 2010 upgrade to 2016 pro

Leo
Leo used Ask the Experts™
on
Hi,
I have customized office installation file and saved it under updates folder, we are upgrading office from 2010 to office 2016.
When i run the windows installer file from the updates folder, i get the error which i have attached.
I have run .net framework package, it didnt made any difference.

Any ideas whats required?

Thanks.
upgrade.JPG
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Top Expert 2013

Commented:
verify that the Hotfix or Service Pack exactly matches the version of the Autodesk software you have installed. For instance, if you have the 32-bit version  installed, then you will want to install a Hotfix 32-bit

check i ft this helps :  https://answers.microsoft.com/en-us/windows/forum/windows_other-update/error-message-the-upgrade-patch-cannot-be/ed695a94-957d-4e07-9fc7-9f3c93f66acb?auth=1
LeoSnr Network Eng

Author

Commented:
Can you please provide link for 64 bit thanks.
LeoSnr Network Eng

Author

Commented:
and do we have to run  .Net Framework Cleanup Tool first and then run Microsoft .NET Framework Version 1.1 Redistributable Package
 and Microsoft .NET Framework 1.1 Service Pack 1 ? there are around 1000 computers.
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Top Expert 2013

Commented:
are you running a 64 bit OS?
LeoSnr Network Eng

Author

Commented:
yes.
Top Expert 2013

Commented:
Jackie Man IT Manager
Top Expert 2010

Commented:
Have you uninstalled Office 2010 first?
LeoSnr Network Eng

Author

Commented:
@nobus: sorry what i am looking at that guide? means my question was having installation issues.
@Jackie Man: yes i have uninstalled office 2010.
Snr Network Eng
Commented:
its working now, i can install office2016, by using the command "setup.exe /adminfile \\server\share\mychanges\custom.msp."

but to run " "setup.exe /adminfile" i have to copy whole installation folder of office on my local drive and then issue that command.

Is there a better way of running that command without copying the whole office folder on to local drive?
LeoSnr Network Eng

Author

Commented:
setup.exe /adminfile \\server\share\mychanges\custom.msp."
mapped office installation folder to local drive.

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