troubleshooting Question

Re enabled Mailbox from Exchange 2016

Avatar of samiurrahiman mohd
samiurrahiman mohdFlag for India asked on
8 Comments2 Solutions353 ViewsLast Modified:
Hi Experts exchange,

Last year one of resource left the organization and as management suggested I have disabled the user email id from exchange 2016 Mailbox and AD User is also disabled from Domain controller .

Again this employee is re joining the organization. I want to re enabled the mailbox and enabled the AD account from DC.
I enabled the AD account, however i'm unable to see the mailbox associate with AD account. Please help me out to re enabled the mailbox for particular user mailbox.

I used this switch, but not showing much. Performed as suggested by Microsoft KB articles.
Get-MailboxDatabase | Get-MailboxStatistics | Where { $_.DisplayName -eq "<display name>" } | fl DisplayName,Database,DisconnectReason

No results found for particular user in exchange mailbox.

The following procedure shows how to connect a deleted user mailbox to a user account. You can also use this procedure to connect linked mailboxes, resource mailboxes, and shared mailboxes that have been deleted to a user account.

1.In the EAC, navigate to Recipients > Mailboxes.

2.Click More More Options icon, and then click Connect a mailbox.

A list of mailboxes that are disconnected on the selected Exchange server in your Exchange organization will be displayed.


This list of disconnected mailboxes includes disabled mailboxes, deleted mailboxes, and soft-deleted mailboxes.  

3.Click the deleted mailbox that you want to connect a user to, and then click Connect.
4.In the window that asks if you’re sure that you want to connect the mailbox, click Yes.
A list of user accounts that aren’t mail-enabled is displayed.
5.Click the user that you want to connect the deleted mailbox to, and then click OK.
Exchange will connect the deleted mailbox to the user account that you selected.

Your help must be appreciated.
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