asked on Signature button not working in Outlook 2016
Brand New Windows 10 PC. Had Outlook 2013 but when I would goto file, options, signature the window never opened. I repaired, uninstalled, installed 2016, checked for updates etc. I removed mail profile, manually removed app data files etc.
Still the Signature button does not work. It is not grayed out... it just freezes for a minute then does nothing. I ran in safe mode, disabled antivirus as well.
Still the Signature button does not work. It is not grayed out... it just freezes for a minute then does nothing. I ran in safe mode, disabled antivirus as well.
Windows 10OutlookWindows OS
Last Comment
Seth Simmons
It might be an issue related to GPO. HERE
Do you use two version of Office? 2016 and 2013? If yes, it might cause your issue. In that case uninstall both versions and install O2016 back.
Try as a different user. That is the best step for diagnosing.
ASKER
I disabled all add ons and did all of the above. I setup this account on a machine outside the network and was able to add a signature.
It's not just signature dialogue box that won't populate. I can't open stationary and a slew of others.
It's not just signature dialogue box that won't populate. I can't open stationary and a slew of others.
ASKER
No I don't have both versions. I completely scrubbed the workstation of any trace of Office.
If you've tried the registry trick...
Check local policies and domain policies as well.
Check local policies and domain policies as well.
Locate this one: Disable command bar buttons and menu items - set it to disable (check both local and domain policy)
ASKER
When I got these keys there is no path at all. It's just a default REG_SZ and when I try to enter the path to Outlook it just disappears and does not save. There is no localserver32 under the second key.
HKEY_LOCAL_MACHINE\SOFTWAR
and
HKEY_LOCAL_MACHINE\SOFTWAR
HKEY_LOCAL_MACHINE\SOFTWAR
and
HKEY_LOCAL_MACHINE\SOFTWAR
ASKER
There is no Group or Local Policy set.
If there is no reg key, create it.
If you have found the policy -> change it from Not configured to Disabled
If you have found the policy -> change it from Not configured to Disabled
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I have recommended this question be closed as follows:
Accept: McKnife (https:#a42443072)
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seth2740
Experts-Exchange Cleanup Volunteer
I have recommended this question be closed as follows:
Accept: McKnife (https:#a42443072)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer
Regedit the following keys:
HKEY_LOCAL_MACHINE\SOFTWAR
and
HKEY_LOCAL_MACHINE\SOFTWAR
Change both (Default) and LocalServer32 values in each to C:\Program Files (x86)\Microsoft Office\Office14\Outlook.ex