Upgrading from SEP 12xxx to 14.0.1 (14.0.RU1) No virus defi-updates

I downloaded a Full Symantec 1414.0.1 (14.0.RU1) package and went ahead and installed it without any problems, so I thought.
A quick background- This is on Wn2008R2 64bit server was running  SEPM 12.xxx.
-After the upgrade a quick reboot the clients were all green and protected.  The one thing I didn't understand was -even after a successful upgrade the virus definitions were not updated.  So, I went to Symantec site and downloaded this jdb- screenshot attached- and placed it in the Incoming folder on the server- the jdb was extracted and later disappeared but the virus def-still 1/27/17 date.  
I didn't backup Symantec database before upgrading and in small network of five managed clients I didn't think that will be a major issue.  Btw-This is a closed network and no live update or internet connection.
Any thought or what I need to do to fix this problem- Thanks.
jdb.PNG
timnjohnsonInformation Security EngineerAsked:
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JohnBusiness Consultant (Owner)Commented:
OK, thanks.  So I have answered your question here.
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JohnBusiness Consultant (Owner)Commented:
We have this new version running on Server 2012 and it works fine. I suggest, given your post, that you provide Internet to the Server temporarily and update the virus definitions to get started.
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timnjohnsonInformation Security EngineerAuthor Commented:
Closed area and no internet.
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JohnBusiness Consultant (Owner)Commented:
You may need to uninstall / reinstall SEP V14 and get a fresh database from Symantec.
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timnjohnsonInformation Security EngineerAuthor Commented:
I'm suspecting database may have gotten corrupted in the process and trying to find the fix instead of uninstalling.
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JohnBusiness Consultant (Owner)Commented:
Since you have no internet, I think you must uninstall / reinstall in order to be able to use the complete new database.

No internet really hampers productivity.
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timnjohnsonInformation Security EngineerAuthor Commented:
Yep..John Hurst.... I had to uninstall and reinstall-  created a new client package- All clients are green and receiving updates.
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timnjohnsonInformation Security EngineerAuthor Commented:
Solved my problems.
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JohnBusiness Consultant (Owner)Commented:
Thanks very much for following up.
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