Windows 10 Update Error

Recently a bunch of computers running Windows10 runs their automatic updates.

This morning 5 of them got stuck on a blue screen with a message
"Getting Windows Ready Don't turn off your computer."

Computer are almost new i7 16gigs of ram etc.
Any advise - Thanks for reading.
Rodrigo MoreiraAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

McKnifeCommented:
Big, major updates may take long. On a slow machine maybe 2 or 3 hours. Leave them.
0
JohnBusiness Consultant (Owner)Commented:
The new updates install fine and work. They do take a while so wait a bit longer.

Is your internet connection good? And was it good while doing the updates?

Once you have waited for 2 or 3 hours, you can shut the machine off and start again.
0
Cliff GaliherCommented:
If they are pulling down 1709, they may be that way for quite awhile. Thays wpuld he ny first guess with thay mamy machines at once.
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Rodrigo MoreiraAuthor Commented:
Current speed on the building is a 1Gig/100mpbs up.

Computers are been like this since Saturday when left.
0
JohnBusiness Consultant (Owner)Commented:
Take one of these, power it off, start it up and run Windows Updates. This should restart the update process. Does it succeed?  

Also are drivers up to date. On this problem test machine, update BIOS, Chipset and Video drivers (and any others available to update) prior to trying to run updates.
0
Rodrigo MoreiraAuthor Commented:
Hard Power Cycled the machine once machine turns back on goes straight into the same blue screen with the message mentioned above.

Also, machine its fairly new (2/3 months old) Bios - Chipset and all other drivers were updated once install (2/3 months ago)

I start to believe this update has somehow corrupted my boot drive.
0
JohnBusiness Consultant (Owner)Commented:
I had an update make a new Recovery Partition on my machine here (so now I have two where I should have one.

What make / model of computer, because Windows Updates generally do not corrupt boot records.
0
Rodrigo MoreiraAuthor Commented:
Dell XPS 8th Gen Intel® Core™ i7 processor and Windows 10 Pro, 16GBs of memory, 2TB storage, and a GTX 1070 dedicated graphics card.
0
JohnBusiness Consultant (Owner)Commented:
I think I would be inclined to call Dell Support because the machines are new and because this is not a specific update issue.
0
McKnifeCommented:
For me, this would be the time where I'd launch our image restore process. No images present?
You cannot do much at this stage - you can boot setup and try to get a grip on the command line, but you would need to know exactly what you are doing, Maybe the best would be to rebuild and analyze which update that was (the windows update logs are still present on the half-dead OS).
0
Rodrigo MoreiraAuthor Commented:
FYI - Windows updates depending on how far they go will not load peripherals drivers.

Don't waste time trying to figuring the issue, grab an SSD and reinstall win from scratch.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
Go to Settings, Updates, Advance Options, first setting:  get updates for other Microsoft products.  That should bring drivers along
0
Rodrigo MoreiraAuthor Commented:
It's not always the case, if you have a plain vanilla computer it could be true.

But if you get more advanced configuration it won't point to the right driver, not
all the peripherals are windows products.
0
Rodrigo MoreiraAuthor Commented:
NO one was able to point the obvious
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.