Western Digital SATA HD not recognized when installing Win7 on Lenovo Thinkstation D30 Type 4223

Dallas Smetter
Dallas Smetter used Ask the Experts™
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I bought the machine with no hard drive at all. Bought a new one and installed it. Machine is licensed for Win7 Pro and when I use my disk to start the installation, it gets to the screen where you select where you want to install the OS, but it shows none at all. I boot into the BIOS and I can definitely see the new Western Digital Hard Drive. I've been Googling for a couple of hours with no luck, so I'm  hoping someone will have some guidance here. Thank you!
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Commented:
Was there an option to boot to a cmd prompt?
If so try running diskpart.
Dr. KlahnPrincipal Software Engineer

Commented:
I've seen this under Windows 7 Professional as well and I cannot account for it.  In this case it was three Optiplex 780s.  The BIOS would show the proposed target drives (160 GB Seagates) but Windows would absolutely not have anything to do with those drives.  Drove myself slightly short of crazy trying to figure out what was going on.

Then I attached some Maxtor 500 GB drives, and W7 was perfectly happy with those.

So first, check the BIOS and confirm that the drives are set up for plain SATA, either legacy or AHCI and not RAID.  Then if that fails to produce results, try some different drives.

Also confirm that the drives you are using are not Advanced Format, unless the documentation for the system specifically states that it can deal with Advanced Format drives.
Distinguished Expert 2017

Commented:
check the setting in the BIOS for the hard drive. Disable secure boot if you have it and then failing that see if you can set the drive to Legacy.

Not a complete picture what is going on.  Potentially the size of the Hard drive might be an issue where UEFI might need to be used to boot the system or change to BIOS boot.

Look on lenovo's support site and download the storage drivers extract them and make them available on a USB stick, during he initial bootup of the add the drivers for the storage and see if it now sees the drive to partition/install......
I have had trouble in the past installing windows 7 pro to lenovo machines (in my case desktops).  They have very specific drivers that need to be installed first.  Don't recall what they were, but it prevented me from installing windows until I installed windows on the drive in another machine and moved the drive to the lenovo machine.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
In addition to the above, go to BIOS and change AHCI to compatibility mode and try installing again. You can always change the mode back after installation.
DavidPresident
Top Expert 2010

Commented:
What is model of HDD?  If it is 4K sectored then you have your answer .. it won't work.
Dallas SmetterSolution Engineer

Author

Commented:
Thank you all! The machine is at home so I will go thru all these checks when I get out of work. Happy Tuesday!
Dallas SmetterSolution Engineer

Author

Commented:
Here's the HDD model --
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
That drive should work in that machine. Did you try Compatibility Mode as suggested?
Distinguished Expert 2017

Commented:
Make sure that you do not have a DC in the environment that will be invalidated/inoperable after the raise of domain/forest level, I.e. I know support for 2003/r2 was a few years back, being raised here just as a cautionary note to make sure ..
Once raised, it can not be lowered.

Agree with prior if both are being raised the sequence is not that important.

But a domain is in the forest.
Domain is closer to ......
Dallas SmetterSolution Engineer

Author

Commented:
How do I get to Compatibility Mode when there's no current OS?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It is BIOS Setting. Start in BIOS, look for AHCI (CPU or like settings) and set that to Compatibility Mode. That has worked for a number of people.
Dallas SmetterSolution Engineer

Author

Commented:
So far, I've tried all of these suggestions (except getting new hard drives or moving this HDD to a different computer - simply because the equipment isn't available right now). Also John, I searched high and low but couldn't find anything in the BIOS related to a Compatibility Mode. I wonder, should I order a HDD directly from Lenovo... a Lenovo-brand HDD? Would that make a difference?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
My ThinkCenter M73 has Western Digital and Seagate Drives in (although supplied by Lenovo). So I think your drive should work (possibly not).

Here is a set of screen shots for your machine. It does not appear it has a Compatibility mode that this idea may not work.

https://www.anandtech.com/show/9214/the-lenovo-thinkstation-p900-workstation-review-design-101/3

It may be for this machine you need to get the drive from Lenovo as a direct replacement drive.

Also you may be able to get recovery media from Lenovo for your machine and that may help you install the new drive.
Technical Advisor
Commented:
I think you have connected your HDD to a wrong SATA port. Try one of the two red SATA ports, then make sure SATA mode or Boot mode in BIOS is also set to AHCI / IDE mode.

Try SATA port 1 or 2 (item number 32 or 33  in below figure)
You can also try number 22 or 23

Make sure your HDD is set as first boot drive in startup Boot sequence (BIOS).

 1.png
DavidPresident
Top Expert 2010

Commented:
A few things
 - The disk is 512b sectored, so it will run with Win7
 - Have you actually tested the disk to make sure it is even good?   Why not go to pendrive.com, make a bootable USB stick with LINUX on it, and try to install LINUX on the disk.   Doing so will prove the problem has nothing to do with windows.
 - LINUX won't care if it is in compatibility mode, it will do the installation regardless, but if the disk reports as an IDE disk instead of SATA device, then you know it is in compatibility mode.

Don't discount the possibility the disk is bad.  Based on the manufacturing date alone, the disk is long out of warranty and should be retired.

Personally, I'd just dispose of the drive responsibly and spend $39 and get a new drive that has a warranty.  For crying out loud, look at the date on the drive.  Why even bother installing it.  It probably won't last long in production use anyway.  That disk is designed for low duty cycle of only 2400 hours use ANNUALLY.    That is Monday-Friday 8 hours a day, no weekend use.    Seriously, why bother using it at all??
Dallas SmetterSolution Engineer

Author

Commented:
Thanks all again. David, thanks for slapping me in the face here. I should've paid more attention to that. How about this one? It's the only one available "locally", believe it or not...

https://www.bestbuy.com/site/wd-mainstream-1tb-internal-serial-ata-hard-drive-for-desktops/9312067.p?skuId=9312067
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
That should work. Make sure you can return it if the OS does not load. You want to make sure BIOS is up to date which you can do from a Lenovo bootable BIOS update ISO.
Dallas SmetterSolution Engineer

Author

Commented:
That was it!!!!!

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