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Self-found solution. Hope this helps those who are setting up DNS for O365 on their server.
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to clarify you put both service and protocol together in the first field separated by a period.
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Getting an error for SRV DNS check for Office 365<br />
<br />
In WHM / cPanel DNS Zone Editor, there isn't a protocol field<br />
<br />
_sip.<br />
_sipfederationtls.<br />
<br />
Where is protocol added?
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Getting an error for SRV DNS check for Office 365

In WHM / cPanel DNS Zone Editor, there isn't a protocol field

_sip.
_sipfederationtls.

Where is protocol added?

SRV DNS record for Office 365 issue WHM / cPanel

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

CPanel

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.