@Ramin
I ran "Fix Windows Update" from the link you provided twice and rebooted between each trial, but to no avail.
Also I ran DISM.exe /Online /Cleanup-image /Restorehealth and SFC /scannow, but made no difference. Please see the results below:
------------------------------------------------------------------------------
Deployment Image Servicing and Management tool
Version: 10.0.16299.15
Image Version: 10.0.16299.125
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>SFC /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
------------------------------------------------------------------------------
John
Has a Repair Install been run on this computer? That clears out update history and starts again.
I believe that Windows 10 Fall Creators Update 1709 has been applied on this computer. However I did not personally initialed this update, I can try it this evening since it takes time.
I will report back tomorrow.
John
If that is all that way done, the Creator Update should show in Update History.
@Ramin
I followed the steps you provided.
When I click "View installed update history", it still show nothing.
When I click "check for updates", it says "No updates are available. We will continue to check daily for newer updates".
@John Should I choose "Update Now" or "Download tool Now"?
Last time when I ran 1709 update on this computer, I downloaded .ISO file and uncompress it and ran SETUP.EXE.
Should I run "Update Now" this time?
John
I always choose Download and the Run (NOT Save). Then proceed.
Upgrade will just tell you you are already running Windows 10
C:\>ver
Microsoft Windows [Version 10.0.16299.125]
sglee
ASKER
Sorry for the delay.
I checked this computer 3-4 weeks ago and finally saw Windows update history.
Since it has been a while since I was working on this computer, I am NOT 100% sure what solved the problem.
Maybe Fall Creators update solved the problem or a combination of other things.
Thanks for your help.
Also SFC /scannow can help to fix this.
More Details:
https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness-tool