Link to home
Start Free TrialLog in
Avatar of Scott Townsend
Scott TownsendFlag for United States of America

asked on

Paste an Image from clipboard in Skype For Business on OSX ?

I'm using Skype For Business 16.13.184 on Mac OS 10.13.2

We are testing out Skype for Business with our Office 365 Business Premium license and the first thing I noticed is I cannot paste an Image from the clipboard into the chat. I can Attach an Image, but thats more work if I'm sending screen shots.   Seems to work on Windows.
ASKER CERTIFIED SOLUTION
Avatar of Blue Street Tech
Blue Street Tech
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Scott Townsend

ASKER

I can have both the Skype for Business app and the normal Skype app open, take a screen shot, and paste into the normal Skype, but can't paste into Skype For Business. So it is not an issue on the Mac.
Skype and Skype for Business are completely separate products, with separate functions. Albeit core functions seem to be similar and they are unfortunately named similarly but that is it.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Scott, I believe I addresses your initial question...do you have any other questions?
I contacted support, This was the reply, I have not had a Chance to call the number...

Resolving your concern is utmost priority and upon isolating your issue it requires special handling and I need to bridge you over to our Commercial Support Department to properly address this issue and have them resolve this for you since I'm only from Office technical support. For your reference, here is your case number 1413088767. Please be informed that I would be closing this off and Commercial Support Department will be creating a new one with your current issue. They will also be giving you a different case number.

You may reach them via: 1-800-936-4900. They are available Mondays to Fridays.
FYI: Office365 is 24/7 and they typically respond in 15m.