Paste an Image from clipboard in Skype For Business on OSX ?

Scott Townsend
Scott Townsend used Ask the Experts™
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I'm using Skype For Business 16.13.184 on Mac OS 10.13.2

We are testing out Skype for Business with our Office 365 Business Premium license and the first thing I noticed is I cannot paste an Image from the clipboard into the chat. I can Attach an Image, but thats more work if I'm sending screen shots.   Seems to work on Windows.
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Last Knight
Distinguished Expert 2018
Commented:
Hi Scott,

I don't see this as a Known Issue in Mac OS and it is a normal function in Windows: https://support.office.com/en-us/article/Known-issues-Skype-for-Business-on-Mac-494ac5d5-50be-4aa7-8f5a-669c71c98c9a

I'd call Microsoft to resolve.

Have you confirmed drag/drop function is working in other apps, if not see here to resolve: http://osxdaily.com/2015/09/07/drag-and-drop-not-working-mac-os-x-troubleshooting/

Let me know if you have any other questions!
Scott TownsendIT Director

Author

Commented:
I can have both the Skype for Business app and the normal Skype app open, take a screen shot, and paste into the normal Skype, but can't paste into Skype For Business. So it is not an issue on the Mac.
Blue Street TechLast Knight
Distinguished Expert 2018

Commented:
Skype and Skype for Business are completely separate products, with separate functions. Albeit core functions seem to be similar and they are unfortunately named similarly but that is it.
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Skype for Business  is just their junky renamed Lync that they started to adjust to be more Skype like.  Lync has always sucked on the Mac and like most of Microsoft offerings, missing features when used on the Mac.
Blue Street TechLast Knight
Distinguished Expert 2018

Commented:
Scott, I believe I addresses your initial question...do you have any other questions?
Scott TownsendIT Director

Author

Commented:
I contacted support, This was the reply, I have not had a Chance to call the number...

Resolving your concern is utmost priority and upon isolating your issue it requires special handling and I need to bridge you over to our Commercial Support Department to properly address this issue and have them resolve this for you since I'm only from Office technical support. For your reference, here is your case number 1413088767. Please be informed that I would be closing this off and Commercial Support Department will be creating a new one with your current issue. They will also be giving you a different case number.

You may reach them via: 1-800-936-4900. They are available Mondays to Fridays.
Blue Street TechLast Knight
Distinguished Expert 2018

Commented:
FYI: Office365 is 24/7 and they typically respond in 15m.

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