Dell Optiplex 3050 is not detecting 2nd monitor

I installed a Radeon R5 430 FH dual monitor card.  Both monitors display as monitor 1.  It is not detecting the 2nd monitor.

How do I fix this?
J.R. SitmanIT DirectorAsked:
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Scott CSenior EngineerCommented:
Your statement doesn't make sense.  First you say both monitors display and then you say the second monitor is not detected.

It sounds like you are cloning the displays and the second monitor is being detected.  What you need to do is go into the display settings and "extend" your screen to the second monitor.

Take a look here...https://www.windowscentral.com/how-connect-and-set-multiple-monitors-windows-10
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J.R. SitmanIT DirectorAuthor Commented:
When I go to display setting it only shows one monitor not 2.  So it is not detecting the 2nd monitor.
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Dr. KlahnPrincipal Software EngineerCommented:
Do you have the most recent Radeon drivers in, as downloaded from the AMD web site, instead of what was automatically loaded by Windows?

The driver supplied by Microsoft for some Radeon product does not make full use of all the features of these cards.
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J.R. SitmanIT DirectorAuthor Commented:
I will install them
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J.R. SitmanIT DirectorAuthor Commented:
I purchased  a displayport to DVI cable.  Installed the Radeon drivers and it is still not showing 2 monitors in the display settings.

When I installed the drivers, I was prompted to extract or install.  I chose install, but never saw anything happen.  I am going to search for a different driver.
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J.R. SitmanIT DirectorAuthor Commented:
I installed Radeon software to automatically detect the video card.  That fixed it.
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J.R. SitmanIT DirectorAuthor Commented:
Thanks
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