Understanding mimecast

I saw at the bottom of a printed PDF of an email, the long URL of http://login-uk.mimecast.com/xxxxxxx rather than the email domain of my company's server.

What does this mean?
Also can administrators, say in a particular unit e.g. Information Governance dept, use such software to do a sweep searching of a particular employee's email account to search for a given data request as a result of an enquiry related to a legal request for data release?
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u587162Asked:
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Jackie ManIT ManagerCommented:

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ArneLoviusCommented:
mimecast is a hosted email filtering service and hosted email archiving service.

I would guess that the email passed through mimecast, was archived, and the email printed from the web interface.

the hosted archiving service can be used for legal discovery.
u587162Author Commented:
So basically my situation is that someone I know has made a request for a copy of all data where their name has been mentioned or inferred.  This includes emails as well as other records which are held by the employer.  We've received over 1500 hard copy pages of emails between Personnel dept and other people.  

Some of the emails appear to have been nicely fitting a page exactly as if copied and pasted from the email into MS Word and selectively trimmed down.  There is no page number, URL address at the bottom nor date.  This is not the case if an email is printed directly from Outlook or web based mail and has made me very suspicious that content has been doctored ie deleted.   Some emails do have this information however and span several pages with the normal blank space or signatures/disclaimers rubbish you get at the end of emails.  

My point in asking this question is that I see many of the genuine looking emails that do not appear to be tampered with, have mimecast URL at the bottom and I'm suspecting someone higher up in a data or information governance dept has tapped into someone's inbox to get those emails.  But I could be wrong as I am purely speculating.   The task involved individuals printing their own email as part of the data discovery but maybe there were some exceptions.  

Can anyone make any suggestions as to other tips I should look for or tell the person to ask their data governance team to consider because they will be reverting to the employer challenging many of the emails which lack a proper threaded conversation or appear doctored and they are considering asking them to "use mimecast".  But I don't know if that will sound stupid coming from someone who is not that IT technically minded.
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Allen FalconCEO & Pragmatic EvangelistCommented:
If the company is using Mimecast, the company can do a search and legal hold for all of the communications in questions.  In producing the results of the search/contents of the hold, Mimecast provides audit reports that are used to confirm the data, as presented, as not been tampered with and to document chain of custody.
ArneLoviusCommented:
a discovery request would usually include the method of delivery, if paper has been used for the delivery it would indicate that the method was not adequately described.

I would suggest that the emails should be provided in their original form, either as .eml files, aggregated into a .pst file, or provided in the native form for an archiving platform, any method also needs to include an attestation that the contents are unchanged.
u587162Author Commented:
Unfortunately the law only allows the data to be provided in printed form or the individual has to view it on the screen at the company's premises.
ArneLoviusCommented:
As the ISO code uk is in the mimecast URL, I would presume that the country is the UK, in which case this applies

https://ico.org.uk/for-the-public/personal-information/

I do not know of which country's laws you are referring to, but usually "digital" "evidence" would be presented digitally.

A print out of the email would not include headers etc, and would therefore not be "complete"
Jian An LimSolutions ArchitectCommented:
you can request a pst file to be produced by MImecast and you can go onsite to view it on screen.
those PST will include all the information you want.
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Jackie Man (https:#a42444646)

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