Remote control software needed

Hello guys,

I have about 9 computers including 3 servers to manage remotely. All I am looking for is to be able to remote on to these computers securely unattended. No special features needed like sending or receiving files or pushing scripts etc.

I have been using ScreenConnect yearly subscription for 400 USD. TeamViewer subscription licenses is I think around 900 dollars which is overkill for me to invest just for 10 sessions.

Is there any other cheaper or free option out there ?

Thanks

Nick
Nick PerksIT DirectorAsked:
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Cliff GaliherCommented:
The crux is the *remote* part of remote access. Exposing internal servers, in particular, to the web is just not safe these days. There is a reason Microsoft called out certain types of roles as needing meltdown/spectre patching over others.

TeamViewer is expensive. But it is an out kind connection to their service. No direct inboind open ports to exploit. Secure authentication on their service with a team dedicated to keeping that secure and patched.... You get what you pay for...

The only other alternative I'd even consider is RDP over a VPN. And that would be secured with certificates, not just username/password. Most UTMs have a VPN function built in, and RDP is built into windows for management purposes. So it is free. But there is labor overhead in learning, imementing, and maintaining PKI to do that setup securely.  In most cases, labor costs would fairly quickly exceed the cost of TeamViewer.

I tens to look at alternatives every 2-3 years, but keep finding TeamViewer to be the best value in this space. There are more robust offerings like LogMeIn and Bomgar as a couple of examples. But while they have some advanced features, you pay through the nose for them. And everything cheaper than TeamViewer has not met what I consider a baseline level of security for unattended access.

There are cheaper products that may be good for remote support. But they aren't unattended...oe their unattended access is not up to snuff. In my opinion. You get what you pay for.
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NVITEnd-user supportCommented:
How about Dameware Mini RC by Solarwinds
- Starting at $259 per tech
- No monthly fees
- Connect to unlimited end-devices

https://www.dameware.com/dameware-mini-remote-control
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Nick PerksIT DirectorAuthor Commented:
Damewarr MiniRC sounds affordable. Is it a well known service ? I have never heard of them. Have you used it personally ?
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Personally, I love screen connect... but I bought it before they altered pricing - I have a perpetual license that cost me one time fee of $600 or so for two sessions and unlimited clients - I just run the server myself.  These days, I think that self hosted license is $2500 minimum (you do get more than I have in most areas, but it's still 4x the price.  At the time SimpleHelp was another option and VERY similar price and functionality wise to Screen Connect.  You can try them.
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McKnifeCommented:
Where are these machines, in the same remote LAN or even different LAN's (how many)?
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LesterJr. Network EngineerCommented:
You can use Anydesk for free. much better than Teamviewer.
If you're on LAN network, I highly recommend Remote Desktop Manager.  
You can remote different computers simultaneously, also, centralize and easy remote management.  :)
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McKnifeCommented:
@Lester: Is anydesk free for commercial usage? I don't think so.
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LesterJr. Network EngineerCommented:
@McKnife  you can use Anydesk for free if you're managing only a few devices. If you want to avail for commercial usage, you can order AnyDesk Lite which is only 79 USD yearly which is a lot cheaper than other remote apps.
https://anydesk.com/order
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McKnifeCommented:
Look closely. Recommended for business usage is the pro version or higher. 200 USD yearly at least.
Commercial usage is prohibited with the free version, following your own link.
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Jackie ManIT ManagerCommented:
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Shaun VermaakTechnical SpecialistCommented:
I have used AeroAdmin which is free for private and business (up to 17 hours per month and 20 endpoints)
http://www.aeroadmin.com/en/buy.html#full-license-comparison

Some people don't like it because it copied interface from TeamViewer and is a Russian product, personally, I do not have an issue with either of these points,

http://www.aeroadmin.com/
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Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- NVIT (https:#a42445987)
-- Lee W MVP (https:#a42446023)
-- Jackie Man (https:#a42446405)
-- Shaun Vermaak (https:#a42446722)


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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