Outlook Email unable to came in

Hi All Expert,

I have a user which his outlook is unable to receive incoming email, mailbox not full and his outlook is updated and no error prompt, able to send mail and schedule meeting. I have tried to disable the cache and email able to come in but unable to send schedule meeting, getting "The message store has reached its maximum size" His harddisk still have 17gb left though.

Methods I have tried

- Remove outlook profile and readd, work for few days only when the same issue came back.

- Disable the cache and email able to come in but unable to send schedule meeting, getting "The message store has reached its maximum size"

- Repair Microsoft office.

- Login in OWA and email all there.

* Office 365 E3

* Windows 7 64 Bits

Appreciate if anyone has his experience or knowledge can assist me on.
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Sounds like you've been doing a lot of LOCAL things, while the error suggest a SERVER SIDE Limitation is in place.
Please check server side limits, and when found, either solve it by having less items, or by setting the limit higher.
For instance, if Public Folder or personal mailbox is set to 2GB and the mail folder is actually already 2GB, delete a lot of emails, or set the server limit to 4GB.

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xchiazyxAuthor Commented:

Many thanks for the kind support much appreciate for the time to reply to this question.

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