Start menu does not work - wIndows 10 Pro

Please provide approach to fix this error. This error started after an windows update on the 24/01/2018 as shown below:

I have tried the following commands to no avail:
1. SFC /SCANNOW . It reports error stating Windows Resource Protection found corrupt files but was unable to fix some of them
2. I tried running the DISM /Online /Cleanup-Image /RestoreHealth but it reports error 87 the restorehealth option is not recognized.
3. I run Windows 10 troubleshooter, but still menu does not work and if I run sfc again still reports errors


I notice that my start menu is gone in the AppData location and that some programs like Office do not work and even I cannot repair. I run

I would like your help on what needs to be done to fix the start menu and whether a Windows 10 repair could fix it.The latter is a last resort as It will force me to reinstall all my programs.

REgards,

MAS
error when click start menuP.S.  I can still access the task bar but some shortcuts are missing and some programs do not work at all.
LVL 36
Miguel OzSoftware EngineerAsked:
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Miguel OzSoftware EngineerAuthor Commented:
I run diagnostics and all seems fine but I notice that there is a found.000 folder in my C hard drive, so it may be a corrupted install. Any way I will take it to the shop for reinstalling Windows 10 as the laptop is still under warranty and just want to make sure SSD HD is still good.
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Ashok DewanFreelancerCommented:
Just try this let me know.
Create another user with admin rights and login with that new user, let's see if shows start menu or not?

also go to https://www.easeus.com/pc-transfer/how-to-fix-windows-10-start-menu-critical-error.html
and download startmenu troubleshooter
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Hello ThereSystem AdministratorCommented:
This happened to me too.

1. Try to perform a system restore to an earlier point. If this will not help...

2. Check if your Windows is up-to-date. If this will not help...

3. Run Powershell as admin:
$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
- Reboot the computer
If this will not help...

4. Run CMD as admin:
>DISM.exe /Online /Cleanup-image /Scanhealth
>DISM.exe /online /cleanup-image /restorehealth
>sfc /scannow
If this will not help...

5. Download a reg fix for .exe from here. Or just download and run File Association Fixer.

6. I suggest you to enter Safe Mode with minimal requirments. Also use Diagnostic startup and then Selective startup with no option selected when booting. (msconfig option...) If the issue disappears, it's a sign that OS, software or drivers are corrupted.

7. If you still have problems:
Go to the Media Creation Link: https://www.microsoft.com/en-us/software-download/windows10
Click on the Download thi tool button choose Open, not Save and run the program. Choose Keep Everything option.

8. You have to reset you PC: Settings -> Update and Security ->Recovery -> Reset this PC -> in my case I had to choose "Remove Everything (Just remove my files)" option, but you can try it with "Keep My Files" first.
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Hello ThereSystem AdministratorCommented:
Test another profile as suggested.

Otherwise the best option is to run non-destructive OS repair (point 7)
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JohnBusiness Consultant (Owner)Commented:
Please let us know if a new Windows User Profile (Account) works.  

If not, then in answer to your question, a Windows 10 Repair Install should work. Keep Everything. I have done this numerous times.
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Miguel OzSoftware EngineerAuthor Commented:
Thank you for you replies.
It seems like that I willhave to go for option 7 or 8 as the new user still hase the same issue.
What is the difference between 7 and 8?
At 8. What is the difference between Keep everything and remove files?
From the point of view of keeping installed programs and drivers.
Note:I just want to make sure I get all driver info/install program list before proceeding. I already backup all my files just in case.
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RaminTechnical AdvisorCommented:
With number 7 you can keep all your programs, Drivers, applications, Windows settings and almost everything if only you select Keep Personal Files and Apps when you reached to that menu.
If you don't select that option,  Windows will reinstall from beginning and you have to install all programs, Drivers and almost everything.

With number 8 and selecting "Keep my files" Windows will  keep
Files in your user profile folder
Subfolders that you've created in System drive (C:)
and will erase all your other data.  Other files which are not saved also will move to the C:\Windows.old directory. you can recover files from this directory.

With number 8 and selecting "Remove files and clean the drive" Windows will erase everything.
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nobusCommented:
did you reboot the pc ?  it often helps
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McKnifeCommented:
So the exhaustive list was tried but no feedback on the simple test with a new user profile? That is the first thing one should do.
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Miguel OzSoftware EngineerAuthor Commented:
Neither 7 or 8 option works. If I tried 8 but it has the error described in this link: (also see log file)
https://www.easeus.com/todo-backup-resource/there-was-a-problem-resetting-your-pc.html

I am a bit reluctant to execute Method 1 in case the laptop can not restart again, unless somebody tested it works from M$ sources.
Method 2 does not work because the windows 10 media creation failed with this error error media creation

I am seriously considering using the ISO file and do a clean install.
setuperr.log
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McKnifeCommented:
And you tried to use another user profile? Please be so kind to answer that. If you need help with setting up a test user, just say.
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RaminTechnical AdvisorCommented:
With all those errors you mentioned I was unsure if Repair Install or resetting Windows can help to fix the issue,  So the last option is a fresh install from an external Media.
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nobusCommented:
it can be hardware problems - run ram and disk diagnostics plse!
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Hello ThereSystem AdministratorCommented:
If the option 7 doesn't work, try option 8 (might work, might not) and see. Do not waste your time. If these don't work, just backup your data and use ISO to clean install...
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JohnBusiness Consultant (Owner)Commented:
Please keep us posted
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nobusCommented:
can also be a bad SSD
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Miguel OzSoftware EngineerAuthor Commented:
Replaced HD and reinstall Windows 10
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Ankit SolankiWindows developerCommented:
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