HP Compaq pc with Windows xp shows a message when starting , Hard disk failure is imminent please backup your data

Error msg coming while starting hp compaq pc.
seems that the HDD is corrupt with the HP Pc.
give me a suggestion to resolve this issue.
thahir alhakbanigroupAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hello ThereSystem AdministratorCommented:
First, scan your disk for any errors - Western Digital Data Lifeguard Diagnostic, SeaTools - depends on your HDD manufacturer. Run Quick Scan and Deep Scan as well.
If you see any errors, backup your data and replace your disk.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
If the machine came with XP, it is a very old machine. Probably at this point, better to replace it if you can.
0
yo_beeDirector of Information TechnologyCommented:
I agree with John, but you will need to backup or move your data before you are not able to access the drive at all.  
You can download and install  Robocopy for here https://www.microsoft.com/en-us/download/details.aspx?id=17657.  
Buy a USB HDD   and copy all important data to the external USB. Once that is complete junk that machine as John suggested.
Once you find a new machine just do the reverse of the below recommendation.

If you need help with robocopy I will be more than happy to assist with this.

For basic run you can do this.
open Command Prompt
robocopy <source> <destination> /e /xo /W:1 /r:1 

Open in new window

<source> = %userprofile%\documents 
<destination> = D:\Backupfiles   if your usb external hdd is d:\  
If you are just interested in doc, xls, jpg, or any other particular file extension you can do something like this.


robocopy <source> <destination>  *.doc *.xls *.jpg /e /xo /W:1 /r:1 

Open in new window

0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Dr. KlahnPrincipal Software EngineerCommented:
If you tell us the exact error message and when it occurs during startup, we can give you better advice.
0
Scott SilvaNetwork AdministratorCommented:
At a minimum you will have to replace the hard drive
0
RaminTechnical AdvisorCommented:
You can also follow this Troubleshooter Article from HP Support.

HP Desktop PCs - Hard Drive Failure Errors: Imminent Failure.
https://support.hp.com/emea_africa-en/document/bph05701
0
yo_beeDirector of Information TechnologyCommented:
No matter what the error full description is this person needs to backup and move off that computer.
0
nobusCommented:
for good answers  -post the pc model
you have different options for backup  : use that pc to copy your files to external devices,
or simply hook that drive to a working windows 7; or W10 pc to copy the files (will be faster)
but i recommend to run the disk diag SHORT test, to be sure it operates ok
you can find the disk model in device manager, under  disk drives

i use the UBCD for diagnosing :
Hardware diagnostic CD    UBCD
---------------------------------------------------
go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
direct download :  http://www.memtest.org/
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/      

**  you can make a bootable cd - or bootable usb stick
*** note *** for SSD drives  use the tool from the manufacturer, like intel 's toolbox :
https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox

for completeness -here's how i handle disk problems : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html

==>>****in order to be able to  boot from CD or usb - you may have to disable secure boot in the bios
0
andyalderSaggar maker's framemakerCommented:
It is a standard error message meaning there are SMART errors recorded. It does not mean the disk is corrupted. I'd just clone it to another disk with Clonezilla or similar imaging tool and then use the clone as the replacement disk.
0
nobusCommented:
and look into the smart errors, to check what triggered it
https://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/
0
Obaid ur RehmanTechnical and Operations ManagerCommented:
Most probably your HDD is near death. Use this tool to check SMART Data http://www.dposoft.net/hdd.html

I suspect it has some bad sectors. And yes you should consider backing up your data at urgent!
0
Hello ThereSystem AdministratorCommented:
Just do what I suggested in the first post.
0
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- Hello There (https:#a42448756)
-- Ramin (https:#a42449022)
-- nobus (https:#a42449123)
-- Handy Holder (https:#a42449148)
-- yo_bee (https:#a42448796)


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.