Exchange Mailbox Sharing without reading being marked as "Read" ??

So we have a few users in a small business and there is an admin@..... email address.

One user uses Admin all day as their primary inbox and sends and recieves emails from this mailbox.

Then we have another user who also likes to go through the admin emails and see whats going on. So we have added the Admin mailbox to that users Outlook, but now there has been multiple issues where this user is reading unread admin emails and then not re-marking them as unread then admin user overlooks the email/doesnt reply.

I know its a very simple task to just click unread after reading the email but these users are not very computer literate and are not very receptive to change. So they have approached us for a solution and I am unsure of the best way to achieve this.

I suppose making an admin2 mailbox and creating a rule to copying all emails into it is one way. I feel like this is a bit of a messy setup and will bloat the database.

Any suggestions on how best to achieve this?

Exchange 2010 and Outlook 2016.
tom_szaboAsked:
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IvanSystem EngineerCommented:
Hi,

if that second user only want to see what emails have arrived why not give him only Read-Only access to mailbox? That way he will not be able to mark them as read.

Regards,
Ivan.

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Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Ivan (https:#a42450063)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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