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Try the following: Exit Word if it is running. Locate the Built-In Building Blocks.dotx file and rename it. Note that there are several building blocks files, one for each language. For US English Office 2010, you should find it in the C:\Users\Your_User_Name_Here\AppData\Roaming\Microsoft\Document Building Blocks\1033\14 folder. After you have renamed the file, restart Word and see if the problem persists.
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