Link to home
Start Free TrialLog in
Avatar of Mark Pace
Mark PaceFlag for Australia

asked on

VMWare tools fails install. It rolls back after copying files and stops

VMWare tools fails install. It rolls back after copying files and stops
Have tried installing manually from the mounted dvd virtual drive
Have uninstalled antivirus and tried
Tried installing from vSphere but only mounts (however another server on domain installed ok)
run setup.exe /c and setup.exe /a
Just starts install, starts copying files then rollsback
No error code
Avatar of Luciano Patrão
Luciano Patrão
Flag of Portugal image

Hi,

What is the ESXi version? VM vHW version and also VM SO Guest? All that as influence to provide the proper answer.

You can also check the log inside of the VM SO Guest.
Avatar of Mark Pace

ASKER

Hi Liciano, is there a simple place I can pull this from?
We are not the owner of the platform, just renting 'space'
They have had issues helping and have suggested a rebuild of server but trying to avoid this.
Regarding vmware environment only them can provide this information.

VMware Tools that you are trying to install you should have this information in the install logs.

The System Operation of this VM you should know
This was never resolved and rebuilt the virtual
ASKER CERTIFIED SOLUTION
Avatar of Mark Pace
Mark Pace
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial