Mark Warren
asked on
What causes a Lenovo x140e laptop with Windows 10 Education installed to not charge at times?
I have an X140e Lenovo that is having a problem charging. Charging for this laptop is sporadic. In looking at the Device Manager, the d is listed as "Microsoft ACPI Compliant Control Method Battery" and the other reference is "Microsoft AC Adapter". The date on the driver is 2006, Is there a newer driver for this or would uninstalling and reinstalling these devices possibly fix this?
Please, post here HW's ID of this device (from Device Manager)
Also that is not a new machine, so the battery may need replacement (battery life is 3 years sometimes 4 years)
As noted, battery or adapter might cause this too.
ASKER
Hardware IDs -- Battery is ACPI\VEN_PNP&DEV_0C0A
ACPI\PNP0C0A
Adapter is ACPI\VEN_ACPI&DEV_0003
ACPI\ACPI0003
ACPI\PNP0C0A
Adapter is ACPI\VEN_ACPI&DEV_0003
ACPI\ACPI0003
Take the battery out (machine OFF), plug in the adapter and start the computer. Lightly wiggle the plug. Any issue? It will be apparent if there is.
Otherwise likely the battery.
Otherwise likely the battery.
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i would test if it happens with another AC adapter, to eliminate that from the equation