We have a deployment of Dynamics CRM 4.0 which we are upgrading to CRM 2016. We have set up a virtual machine each for CRM 2011, 2013, 2015 and 2016 (with all but 2016 being temporary). We have it working successfully in CRM 2011 by backing up the SQL database, restoring, then importing the organization in Deployment Manager.
However, when following the same procedure on the 2013 we have the following error, which blocks the import:
We have detected the presence of legacy component(s) during upgrade, these components are not supported in Dynamics CRM 2013. Please refer to upgrade log file ...\Microsoft\MSCRM\Logs\LegacyFeatureCheck.xml for more information.."
The LegacyFeatureCheck.xml log shows "Web resource serviceappointment_ribbon.js contains a reference to the 2007 web service endpoint".
This resource is no longer required, as far as we know - so we could either fix it, or remove it. The people who programmed this in CRM 4.0 have left the company.
How can we either fix the error, or remove the resource so that it no longer blocks the upgrade? We have no knowledge of CRM programming.
Thanks in advance!