outlook , oof

we have told clients to send mails only to aaa@abc.com mailbox, from there it will forward to bbb@abc..com Mail Box. Here we have 2 issues when clients are sending mails to this mail box.

For e-mails with documents attached sent to mailbox  from external users  they  are receiving autoreply, the text in the body of the mail is correct, but the message in the subject is out of office instead of Automatic reply
2. For e-mails with no attachments, there is no autoreply at all.
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Justin EvansCommented:
can you type this in a EMS shell (powershell for exchange)  

Get-MailboxAutoReplyConfiguration "username"

This should let you know what is configured and what isn't

Kind Regards


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