Citrix Receiver 4.9

Installed Citrix receiver 4.9 recently on some PCs, Now, some users complaint that the screen blacks out for 20 seconds at a time.  Not sure if anyone has seen this or if anyone has any suggestions.

The clients are wireless Windows 7, 32bit.
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Solo PascualIT SupportAsked:
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Sekar ChinnakannuStaff EngineerCommented:
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Sekar ChinnakannuStaff EngineerCommented:
Request expert to try the steps, If still need help he can object.
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