troubleshooting Question

Accessing old ide hard drive to get data off

Avatar of Alan Silverman
Alan SilvermanFlag for United States of America asked on
Storage Hardware
17 Comments6 Solutions145 ViewsLast Modified:
I'm trying to access a customer's old IDE drive.  I've attached it to another computer via a USB connections.  It will show a drive letter but any time I try to access it the system hangs.  The fact that I can see a drive letter is confusing.  If it wouldn't mount the drive at all I'd say that the drive was just shot.  Without sending it to someone that does extensive data recovery,  is there anything else I might try to be able to get the data off that drive?
Thanks,
Alan
ASKER CERTIFIED SOLUTION
noxcho
IT Product Manager
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