Fujitsu RAID manager crashing and inaccessible
We have a clients server (Fujitsu Primergy TX2560 M2) and we are trying to access RAID manager however it is crashing whenever we try to log in (see attached screenshot)
Things I have tried:
- Upgrading RAID manager to the latest (8.5.6)
- downgrading RAID manager to latest available from Fujitsu (8.3.6)
- downgraded Java from latest to v7u79 and v6u45
- accessing the RAID manager from another server where local RAID manager works (aka their client / java access is fine)
- accessed the host by IP, hostname and 'localhost'
Last time we know it worked was mid september 2017
Where can I go from here?
java-crash.png
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Raising a support case with Fujitsu the best they could come up with was that there was an unsupported RAID controller in the server as well (HP 2000), in which they wouldn't continue troubleshooting while it was installed, but since it is the main SAS controller, I was unable to remove it.
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Regards,
Kyle Santos
Customer Relations