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Hi,<br />
<br />
I am following up on your question. &nbsp;Do you still need help?<br />
<br />
If you solved the problem on your own, would you please post the solution here in case others have the same problem?<br />
<br />
Regards,<br />
<br />
Kyle Santos<br />
Customer Relations
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OK thank you for letting us know!
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HP 2000 raid controller was probably conflicting
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<div class="content wysiwyg-content">
Hey &nbsp;there<br />
<br />
We have a clients server (Fujitsu Primergy TX2560 M2) and we are trying to access RAID manager however it is crashing whenever we try to log in (see attached screenshot)<br />
<br />
Things I have tried:<br />
- Upgrading RAID manager to the latest (8.5.6)<br />
- downgrading RAID manager to latest available from Fujitsu (8.3.6)<br />
- downgraded Java from latest to v7u79 and v6u45<br />
- accessing the RAID manager from another server where local RAID manager works (aka their client / java access is fine)<br />
- accessed the host by IP, hostname and 'localhost'<br />
<br />
Last time we know it worked was mid september 2017<br />
<br />
Where can I go from here?<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/02_w05/1268547/java-crash.png" target="_blank" class="file-inline" title="java-crash.png (125 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>java-crash.png</a>
</div>
</div>


java-crash.png

Hey  there

We have a clients server (Fujitsu Primergy TX2560 M2) and we are trying to access RAID manager however it is crashing whenever we try to log in (see attached screenshot)

Things I have tried:
- Upgrading RAID manager to the latest (8.5.6)
- downgrading RAID manager to latest available from Fujitsu (8.3.6)
- downgraded Java from latest to v7u79 and v6u45
- accessing the RAID manager from another server where local RAID manager works (aka their client / java access is fine)
- accessed the host by IP, hostname and 'localhost'

Last time we know it worked was mid september 2017

Where can I go from here?

Fujitsu RAID manager crashing and inaccessible

Servers are computing devices that are similar to desktop computers in that they have the same basic components, but are significantly different in size, configuration and purpose. Servers are usually accessed over a network, and many run unattended, without a computer monitor, input device, audio hardware or USB interfaces. Many servers do not have a graphical user interface (GUI), and are configured and managed remotely. Servers typically include hardware redundancy such as dual power supplies, RAID disk systems, and ECC memory, along with extensive pre-boot memory testing and verification. Critical components might be hot swappable, and to guard against overheating, servers might have more powerful fans or use water cooling.

Server Hardware

Java is a platform-independent, object-oriented programming language and run-time environment, designed to have as few implementation dependencies as possible such that developers can write one set of code across all platforms using libraries. Most devices will not run Java natively, and require a run-time component to be installed in order to execute a Java program.