After firmware update on Sonicwall TZ215, password no longer works

After updating the firmware on a Sonicwall Tz215 my password no longer works,  

How do I log in?
J.R. SitmanIT DirectorAsked:
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JohnBusiness Consultant (Owner)Commented:
There should be a default login to get started. There is for every router. Use the default login and set it up again. Default for my routers is admin / admin or cisco / admin and then it immediately takes you to the Password change routine and you must change to log in.
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J.R. SitmanIT DirectorAuthor Commented:
not working.
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JohnBusiness Consultant (Owner)Commented:
Thanks for the update. Let us hope the firmware update did not go bad.

Do a full, complete Hardware Reset of the router and then log in. Every router in good working order responds to this.
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J.R. SitmanIT DirectorAuthor Commented:
worked the second time
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JohnBusiness Consultant (Owner)Commented:
Thank you for the update and I am glad this was working for you.
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