The Boot Configuration file doesn't contain valid information for an operating system.

Lenovo Thinkcentre E73
Windows 10 on a 480GB solid state drive.

The Boot Configuration file doesn't contain valid information for an operating system.
File:\Boot\BCD
Error code:0xc0000098

Lenovo provided no recovery disk with the PC. I downloaded Windows 10 onto a USB disk. I booted from that and attempted a "Repair your computer" and "Start-up Repair". The result was that it "couldn't repair your PC".

I booted the PC using Hiren's Boot CD on a USB drive and used the Check Disk programme. It found problems and then it corrected them so that now, when I run Check Disk, it finds no problems. However, I still get the same error message when I try to boot from the hard disk

Can anyone suggest something for me to try in order to correct my BCD?

Thank you
LVL 1
Now ThenNot applicableAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RaminTechnical AdvisorCommented:
Is it possible to try System Restore ?
Now ThenNot applicableAuthor Commented:
It says there are no restore points
RaminTechnical AdvisorCommented:
Try Start-up Repair one more time.
Acronis True Image 2019 just released!

Create a reliable backup. Make sure you always have dependable copies of your data so you can restore your entire system or individual files.

Now ThenNot applicableAuthor Commented:
No luck.
RaminTechnical AdvisorCommented:
Boot from a Windows 10 Media (DVD/USB)
Once you get the welcome screen of installation with the option “Install now”
Click on Repair your computer
From Choose an Option click on Troubleshoot
Now click on Advanced Options
Click on Command Prompt
Copy and paste:
bootrec /rebuildbcd
Hit Enter
bootrec /fixmbr
Hit Enter
bootrec /fixboot
Hit Enter
Restart your PC.
Now ThenNot applicableAuthor Commented:
When I do bootrec /rebuildbcd
it says
Scanning all disks for Windows installations
Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 1
[1] C:\Windows
Add installation to boot list? Yes(Y)/No(N)/All(A):
I entered Y
The response was:
The requested system device cannot be found.

What's going on?
RaminTechnical AdvisorCommented:
Boot from a Windows 10 Media (DVD/USB)
Once you get the welcome screen of installation with the option “Install now”
Click on Repair your computer
From Choose an Option click on Troubleshoot
Now click on Advanced Options
Click on Command Prompt
Copy and paste:
dism /online /cleanup-image /restorehealt
Hit Enter
Restart Your PC

Note: This procedure will take aprocimately 20 minuts
Now ThenNot applicableAuthor Commented:
I am guessing that you meant:
dism /online /cleanup-image /restorehealth
RaminTechnical AdvisorCommented:
Yes, why ?
Now ThenNot applicableAuthor Commented:
That gave me
Error: 50
DISM does not support servicing Windows PE with the /Online option.
The DISM log file can be found at X:\windows\Logs\DISM\dism.log
RaminTechnical AdvisorCommented:
Sorry, Health is correct.
RaminTechnical AdvisorCommented:
Do the above method to boot from a Windows 10 bootable media then command prompt.
Copy and paste:
bootsect /nt60 c:
Hit Enter.
Restart your PC.
Now ThenNot applicableAuthor Commented:
The bootsect command returned a message saying that it was successful. What now?
RaminTechnical AdvisorCommented:
Reboot your PC Normally.
Now ThenNot applicableAuthor Commented:
I still get the same BCD message.
RaminTechnical AdvisorCommented:
Try this one from command Prompt.
Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:C:\test\mount\Windows
RaminTechnical AdvisorCommented:
Boot from Windows 10 media then command prompt and then Use above command,
Now ThenNot applicableAuthor Commented:
Error: 2
Unable to access the image
Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder
The DISM log file can be found at X:\windows\Logs\DISM\dism.log
RaminTechnical AdvisorCommented:
It sounds like Windows Image file is corrupted.

That was the last thing that I got.

I think you need to reinstall Windows and restore your data from Windows.old folder after the installation. you can find it in C:\

Note:  that is my suggestion to reinstall Windows,  but you can wait for other Experts with more experiences to see if they can help you more.
Now ThenNot applicableAuthor Commented:
Thank you. That is rather unfortunate. We'll see if anyone else has any suggestions before I jump into that one.
arnoldCommented:
You should not be running check disk on an SSD.
How old is the system? Which SSD , manufacturer, get their tools and see whether you can check the SSD health.

Check Lenovo boot/bios and disable secure boot.

With all the tests and suggestion Ramin provided, it leans towards an issue with the SSD.
Age of system?
Pallavi GodseSr. Digital Marketing ExecutiveCommented:
Download the latest ISO of Windows 10 and perform automatic repair.

http://www.microsoft.com/en-us/software-download/windows10

Here are the steps to perform Automatic Repair:

a) Insert the installation DVD or USB and boot Windows 10 from it.
b) In the ‘Windows setup’ page select the language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.
d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Hope this helps.
nobusCommented:
what SSD model is it?  i would test that first, with the manufacturer's utility, like samsung magician tool
John TsioumprisSoftware & Systems EngineerCommented:
I assume that you have 2 HDDs and you replaced one of them with the SSD..if this is the case then probably your boot files are in the wrong location...if this is the case there is another procedure ...although i reckon its much easier to reinstall from scratch the OS.....
Now ThenNot applicableAuthor Commented:
I have a SanDisk Ultra II 480GB. I cannot seem to find a tool from SanDisk. Does anybody know of one? (They have the SanDisk SSD dashboard but I think that is for use within Windows.)
nobusCommented:
i have used intel toolbox before
here the 7 best :  https://mashtips.com/ssd-health-test-and-performance-monitor-tools/
Now ThenNot applicableAuthor Commented:
John Tsioumpris
I did have one old-school harddrive. I replaced that with an SSD and installed windows on that SSD. I then added the old-school hard drive back in to the PC so that it could be used for backup or whatever. However, the entire Windows installation should be on the SSD.
John TsioumprisSoftware & Systems EngineerCommented:
What if you remove your 2nd drive...can you make a test?
Also about the installation...how many drives did you have during the installation.
Did the installation finished normally and you got in the Windows 10 desktop ...?
Now ThenNot applicableAuthor Commented:
When I installed windows way back when I had only one drive (SSD) installed. It has worked fine for a long time
John TsioumprisSoftware & Systems EngineerCommented:
Well now its clear...either two things happened...
a ... something corrupted your boot files beyond repair...
b... your ssd is faulty...
The solution would be to take a full backup of your entire system (image) and reinstall windows from scratch...if everything goes well then your files went bad...if not you need to replace the ssd.
nobusCommented:
did you test the ssd yet?
DonNetwork AdministratorCommented:
I had this issue recently and followed the steps here with success

http://troubleshooter.xyz/wiki/fix-automatic-repair-couldnt-repair-your-pc/

Method 4 was what fixed it for me
Now ThenNot applicableAuthor Commented:
I discovered that the EFI folder had disappeared. I copied it from the Windows 10 bootable USB drive. I managed to get xcopy to do this. Once I had managed that, things started to look up.
Some webpages I found helpful:
http://www.screwloose.com.au/windows-10-bootrec-the-requested-system-device-cannot-be-found
http://www.itprotoday.com/management-mobility/build-bootable-bcd-scratch-bcdedit
https://ugetfix.com/ask/hi-jakei-am-trying-to-solve-the-boot-problem-with-my-hp-laptop-because-whe/

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Now ThenNot applicableAuthor Commented:
None of the other suggestions resolved my problem.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.