Do printer have a problem?

HI Do you think the printer is broken? It is Samsung SCX laser Printer. Every lights in printer or usb adapter are up and green. Its driver and hardware are show good. and it can print test paper. Every printing process step is like the same as before, but the printer cannot print. It looks like printing command signal cannot reach the printer. Do you think the printer have hardware problem?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew LeniartFreelance JournalistCommented:
Samsung SCX laser Printer

Samsung SCX-????  Which model do you have?

Are you on Windows, MAC, Linux?
RaminTechnical AdvisorCommented:
I'm agree with @Andrew.

If Windows operating system is running on that machine:

Open a Command prompt as Administrator.
Type net stop spooler
Hit Enter.
Copy paste / Type  del %systemroot%\System32\spool\printers\* /Q  
Hit Enter.
Type net start spooler
Hit Enter.
Type Services.msc
Double-click "Printer Spooler" in the Services list.
In the Startup Type, make sure "Automatic" is selected and click OK.
Restart your computer.

Power off your printer for 30 seconds,  then power it on.

if none of the above methods fixed the issue then probably you've installed an incorrect driver for your printer.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Dr. KlahnPrincipal Software EngineerCommented:
it can print test paper

To clarify, does that mean it can print its own internal test page successfully, or that it can print the Windows test page successfully?
eemoonAuthor Commented:
Thank you. After reinstalling driver, it works out.
RaminTechnical AdvisorCommented:
Your welcome.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.