Do printer have a problem?

HI Do you think the printer is broken? It is Samsung SCX laser Printer. Every lights in printer or usb adapter are up and green. Its driver and hardware are show good. and it can print test paper. Every printing process step is like the same as before, but the printer cannot print. It looks like printing command signal cannot reach the printer. Do you think the printer have hardware problem?
eemoonAsked:
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Andrew LeniartFreelance JournalistCommented:
Samsung SCX laser Printer

Samsung SCX-????  Which model do you have?

Are you on Windows, MAC, Linux?
RaminTechnical AdvisorCommented:
I'm agree with @Andrew.

If Windows operating system is running on that machine:

Open a Command prompt as Administrator.
Type net stop spooler
Hit Enter.
Copy paste / Type  del %systemroot%\System32\spool\printers\* /Q  
Hit Enter.
Type net start spooler
Hit Enter.
Type Services.msc
Double-click "Printer Spooler" in the Services list.
In the Startup Type, make sure "Automatic" is selected and click OK.
Restart your computer.

Power off your printer for 30 seconds,  then power it on.

if none of the above methods fixed the issue then probably you've installed an incorrect driver for your printer.

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Dr. KlahnPrincipal Software EngineerCommented:
it can print test paper

To clarify, does that mean it can print its own internal test page successfully, or that it can print the Windows test page successfully?
eemoonAuthor Commented:
Thank you. After reinstalling driver, it works out.
RaminTechnical AdvisorCommented:
Your welcome.
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