Having issues with a SSL cert installed on a server

We purchased a SSL cert for a website we host internally only. When I try to access the site via HTTPS the cert errors and gives a mismatched address error. internally we normally open the site via ip address 10.1.1.1/services so I switched it to FQDN hostname.domain.com and I'm still getting the same mismatched error. When purchasing the SSL cert I created the file on the server in question uploaded it to network solutions and created the SSL cert so I'm not sure why I'm getting the mismatched error. I'm not a pro at certs (obviously), any suggestions are appreciated
bankadminAsked:
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David Johnson, CD, MVPOwnerCommented:
is the certificate assigned to hostname.domain.com?  what is the subject name in the certificate?
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bankadminAuthor Commented:
Yes it is hostname.domain.com, the subject name? Where would I locate the subject name?
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David Johnson, CD, MVPOwnerCommented:
open up the certificate and look at it.. you can do this from your browser when you get the error, or by using certmgr on the machine where the certificate is installed
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bankadminAuthor Commented:
Thanks
It states; domain name.com, nsProtext Secure Xpress, Domain Control Validated
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David Johnson, CD, MVPOwnerCommented:
the certificate has to be hostname.domainname.com and not domainname.com
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bankadminAuthor Commented:
Is there a way I can change that or do I have to contact the network solutions and have the cert redone?
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David Johnson, CD, MVPOwnerCommented:
the certificate has to be redone.  Certificates are signed so any alteration would invalidate the signature
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bankadminAuthor Commented:
Thanks
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