asked on

Windows file share error

Clients are suddenly unable to connect to a Windows file share on their Quickbooks server (workgroup environment). See attachment for errors.

I have cleared saved credentials from Credential Manager on the client and rebooted, still getting this error when trying to connect to the file share.
file-share-errors.png

John

Open cmd.exe on a machine wanting access. Type the following:

net use z: \\nameofcomputer\nameoffolder <enter> and authenticate.

What numerical error do you get?

Travis Martinez

Is it possibly an SMB 1 issue?

Kimputer

Can you even ping the IP nr?

J0rtIT

Craig from your picture they are just trying to connect to the desktop.

The shares should have the structure like John said:
\\<computer>\\sharefolder

Not just \\<computer>

So you are in a Workgroup environment, the best bet to do this, is to set the username for each people on every computer.

If you have five people, one used by people by computer with the SAME PASSWORD, so you get skipped the prompt.

So Workgroups are like that:
COMP1 | comp2 | COMP3 ...... | computerN
user1 | user 1 | user1
user2 | user2 | user2
.
.
.
usern | usern | usern

It's a bunch of work, but well, that's how workgroups work... don't blame it on me.

ASKER CERTIFIED SOLUTION

Craig Cummings

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

J0rtIT

Ok just set that as an answer. thanks

Craig Cummings

ASKER

this is the resolution