troubleshooting Question
User login to a workstation locks a different user's AD account
Ok, here's a weird one. Just started happening yesterday (after updates were applied over the weekend?):
User A is assigned to workstation A (which is a Windows 10 workstation). When she leaves for lunch, User B logs onto her workstation to assist customers while User A is at lunch. When User A comes back from lunch and attempts to login to her workstation, she is getting notified that her account is locked out.
I check AD Users and Computers and find User B's account is locked but not User A. I advise User A to reboot the workstation and she can now login. I verified that she was logging in by entering her password for her own user ID - actually watched her enter her password under her User ID, but it is recording login attempts against User B's account.
This happened yesterday and again today. I have other workstations which users share, substituting for each other during lunch breaks but have not received any reports of this type from other users.
I've done a couple of preliminary Google searches but I'm not finding anything similar. My first thought is to delete User B's profile off the workstation since he's not the primary user on that workstation anyway. I'm hoping I don't have to also delete and rebuild User A's profile.
Anyone else seen anything like this and have any suggestions?
User A is assigned to workstation A (which is a Windows 10 workstation). When she leaves for lunch, User B logs onto her workstation to assist customers while User A is at lunch. When User A comes back from lunch and attempts to login to her workstation, she is getting notified that her account is locked out.
I check AD Users and Computers and find User B's account is locked but not User A. I advise User A to reboot the workstation and she can now login. I verified that she was logging in by entering her password for her own user ID - actually watched her enter her password under her User ID, but it is recording login attempts against User B's account.
This happened yesterday and again today. I have other workstations which users share, substituting for each other during lunch breaks but have not received any reports of this type from other users.
I've done a couple of preliminary Google searches but I'm not finding anything similar. My first thought is to delete User B's profile off the workstation since he's not the primary user on that workstation anyway. I'm hoping I don't have to also delete and rebuild User A's profile.
Anyone else seen anything like this and have any suggestions?
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Most Valuable Expert award recognizes technology experts who passionately share their knowledge with the community, demonstrate the core values of this platform, and go the extra mile in all aspects of their contributions. This award is based off of nominations by EE users and experts. Multiple MVEs may be awarded each year.
The Expert of the Year award recognizes an expert who helped improve Experts Exchange in the past year through high levels of contributions and participation on site. This award is given to the expert who has achieved the highest levels of participation, while maintaining quality contributions and professionalism.