Avatar of Alaa Abou shady
Alaa Abou shady

asked on 

All Emails sent to {Gmail , hotmail or AOL} located in spam folder

All Emails sent to {Gmail , hotmail or AOL} will found spam or junk folder

Notes:

1- SPF correct   v=spf1 ip4:xx.xx.xx.xx/xx?all

2- MX record not a blacklist at all . i checked in many sites

3- ISP set DNS name for our real IP  mail.xxxxxxxxx.com

whats wrong ?
Exchange

Avatar of undefined
Last Comment
Alaa Abou shady
Avatar of Gaurav Singh
Gaurav Singh
Flag of India image

what is you Email domain name? Have you asked to create Reverse DNS for your Exchange IP?

Can you post email headers of the emails which are going in SPam?
Avatar of Alaa Abou shady
Alaa Abou shady

ASKER

Thank you for your reply.

My Email Domain Name :      dnmkh.com
 Reverse DNS created by ISP  94.97.253.176  -->  mail.dnmkh.com  

attached Email source in spam folder
Email_Source.txt
Avatar of Gaurav Singh
Gaurav Singh
Flag of India image

Are you using Exchange Online or Exchnage on Premesis?
Avatar of Alaa Abou shady

ASKER

Exchange on Premises
Avatar of Gaurav Singh
Gaurav Singh
Flag of India image

thanks for sharing  the headers, I did analyze the headers and it doesnt passed as spam to hotmail.  can you add your exchange domain to safe list and then see if still goes in spam folders.
Avatar of Alaa Abou shady

ASKER

kindly what do you mean by "exchange domain to safe list"
Avatar of Dr. Klahn
Dr. Klahn

1.  The IP address indicates that the server is located in Saudi Arabia, which has a bad reputation for spam.

2.  Your ISP appears to permit spammers to operate from their network.

User generated image
There may certainly be other reasons that the "big operators" are mark your email as spam, but these two bear investigating.  Perhaps another hosting company that is physically outside the Middle East would ease the issue.
Avatar of Alaa Abou shady

ASKER

@ Dr. Klahn

kindly which site tools you used .. i need to send the URL to our ISP .
Avatar of Dr. Klahn
Dr. Klahn

kindly which site tools you used .. i need to send the URL to our ISP .

https://www.tcpiputils.com/browse/ip-address/94.97.253.176
ASKER CERTIFIED SOLUTION
Avatar of Alaa Abou shady
Alaa Abou shady

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of Alaa Abou shady

ASKER

Issue Fixed
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo