We help IT Professionals succeed at work.

All Emails sent to {Gmail , hotmail or AOL} located in spam folder

Alaa Abou shady
on
97 Views
Last Modified: 2018-02-13
All Emails sent to {Gmail , hotmail or AOL} will found spam or junk folder

Notes:

1- SPF correct   v=spf1 ip4:xx.xx.xx.xx/xx?all

2- MX record not a blacklist at all . i checked in many sites

3- ISP set DNS name for our real IP  mail.xxxxxxxxx.com

whats wrong ?
Comment
Watch Question

Systech AdminChief Technology Officer
CERTIFIED EXPERT

Commented:
what is you Email domain name? Have you asked to create Reverse DNS for your Exchange IP?

Can you post email headers of the emails which are going in SPam?

Author

Commented:
Thank you for your reply.

My Email Domain Name :      dnmkh.com
 Reverse DNS created by ISP  94.97.253.176  -->  mail.dnmkh.com  

attached Email source in spam folder
Email_Source.txt
Systech AdminChief Technology Officer
CERTIFIED EXPERT

Commented:
Are you using Exchange Online or Exchnage on Premesis?

Author

Commented:
Exchange on Premises
Systech AdminChief Technology Officer
CERTIFIED EXPERT

Commented:
thanks for sharing  the headers, I did analyze the headers and it doesnt passed as spam to hotmail.  can you add your exchange domain to safe list and then see if still goes in spam folders.

Author

Commented:
kindly what do you mean by "exchange domain to safe list"
Dr. KlahnPrincipal Software Engineer
CERTIFIED EXPERT

Commented:
1.  The IP address indicates that the server is located in Saudi Arabia, which has a bad reputation for spam.

2.  Your ISP appears to permit spammers to operate from their network.

IP lookup results
There may certainly be other reasons that the "big operators" are mark your email as spam, but these two bear investigating.  Perhaps another hosting company that is physically outside the Middle East would ease the issue.

Author

Commented:
@ Dr. Klahn

kindly which site tools you used .. i need to send the URL to our ISP .
Dr. KlahnPrincipal Software Engineer
CERTIFIED EXPERT

Commented:
kindly which site tools you used .. i need to send the URL to our ISP .

https://www.tcpiputils.com/browse/ip-address/94.97.253.176
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Issue Fixed

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.