Allowing Help Desk tech download EXE

We have Watchguard m400. The firewall is blocking EXE download. I want to allow only help desk to be able to download EXE, drive etc. How can i do this ?

Mark WongAsked:
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btanExec ConsultantCommented:
Can either do the below if you using it as HTTP proxy.
 Ensure under HTTP Response->Body Content Type you don't have EXE listed.
You can add, delete, or modify rules. We recommend that you examine the file types that are used in your organization and allow only those file types that are necessary for your network.

  1. In the HTTP Proxy Action configuration, select HTTP Response > Body Content Types.
  2. The Rules (simple view) list appears.
  3. Configure the rule action.
  4. For more information, see Add, Change, or Delete Rules.
  5. To change settings for another category in this proxy, see the topic for that category.
  6. Save the configuration.
or create exception
To add a domain name, type the URL pattern without the leading http://. For example, to allow your users to go to the Example website,, type If you want to allow all subdomains that contain, you can use the asterisk (*) as a wildcard character

  1. In the HTTP Proxy Action configuration, select HTTP Proxy Exceptions.
  2. In the text box, type the host name or host name pattern. Click Add.
  3. Repeat this process to add more exceptions.
  4. To add a traffic log message each time the HTTP-proxy takes an action on a proxy exception, select the Log each transaction that matches an HTTP proxy exception check box.
  5. To change settings for other categories in this proxy, see the topic for the next category you want to modify.
  6. Save the configuration.

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btanExec ConsultantCommented:
For consideration
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