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what mode of Outlook you are using? Is it Online Mode or Cached Mode?
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Offline, I believe, since none of the cached boxes are checked.
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thats online mode. Online mode doesnt maintain chached entry of Email Address from GAL. you can test it on one system with chached mode and update us.
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Switched to cached, added addresses &amp;&nbsp;it works, until I quit out of outlook. <br />
After opening outlook again, it's lost its addresses from global address book.
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do you have exchange in your environment?
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Where?<br />
Still learning my way around exchange 2013...
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ADbook.JPG

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After setting up new remote access server, I opened outlook, started new message (from both contacts &amp;&nbsp;global address book), hit control + k, then closed message.<br />
When starting a new message, auto complete works fine, but if I close outlook &amp;&nbsp;reopen, only names from contacts will auto complete, global addressbook names are no longer available, unless I do the whole process over again.<br />
How can I fix this?
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After setting up new remote access server, I opened outlook, started new message (from both contacts & global address book), hit control + k, then closed message.
When starting a new message, auto complete works fine, but if I close outlook & reopen, only names from contacts will auto complete, global addressbook names are no longer available, unless I do the whole process over again.
How can I fix this?

Outlook 2016 auto complete not keeping global addresses...

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.