Abacus UNC Path issue?

I am trying to install Abacus on to a new workstation.  It is currently running on another computer as a standalone.  
I was able to share the folder and lowered the UAC on the computer running Abacus.

Error: You cannot use UNC paths to install Abacus.  Please Run Station.exe from a mapped drive or change the Destination directory.

Do I map the drive on the new workstation or map the drive on the computer running Abacus?

Computer running Abacus: \\computername-9\Abacus\

See image for error:
AbacusError.PNG
Mark MarquezAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Brandon DubeDirector of ITCommented:
You will need to map a drive on the client machine (workstation accessing abacus over the network) to the server location (workstation hosting abacus) it won't install via unc path. in this case something like "net use L: \\testa-9\abacus". Then run station.exe from that mapped drive.

Depending on your version you also need the abacus database service running and firewall rules for port 6262 (default abacus port) on the server side.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Sam Simon NasserIT Support ProfessionalCommented:
did you tried IP instead of name? \\192.168.1.100\Abacus\ instead of \\computername-9\Abacus\ ?
same for the solution mentioned above when mapping a drive net use L: \\192.168.1.100\abacus
0
Mark MarquezAuthor Commented:
Thank you Brandon Dube.  I hope to return today so that I can try out the solution.
0
HTML5 and CSS3 Fundamentals

Build a website from the ground up by first learning the fundamentals of HTML5 and CSS3, the two popular programming languages used to present content online. HTML deals with fonts, colors, graphics, and hyperlinks, while CSS describes how HTML elements are to be displayed.

Mark MarquezAuthor Commented:
I have mapped the drive (server where Abacus is on)  net use A: \\testa-9\abacus
When I run station.exe, I go to change the executable location to A: \
But it errors out.  It seems as though I am not able to run the station.exe over the network?  See attahed image for exact error details.
AbacusErrorMapDrive.PNG
0
Brandon DubeDirector of ITCommented:
Can you select the A drive in the folder listing you are in then the location? it is a drop-down at the bottom of the screen
0
Mark MarquezAuthor Commented:
The select destination directory box only allows me to select from the Workstation C: drive.  Did not see any option to browse to any other drives on the workstation other than what is visible on the select destination directory box.
0
Mark MarquezAuthor Commented:
No, the only other option is the d: drive.
0
Mark MarquezAuthor Commented:
Brandon,

Would it be possible to copy the station.exe to the local C: drive of the workstation and then try to run it that way.  I'll just leave the data path alone as it is pointing to the correct location (server)?
0
Brandon DubeDirector of ITCommented:
Mark, when you run station.exe, do you use the mapped drive to do so? ie navigate in your windows explorer to A:\station.exe?
0
Mark MarquezAuthor Commented:
Yes.  I'm at the workstation that I would like to install Abacus to.  I used the NET USE command to map the drive.  

I browse to This PC and then click on the A mapped drive.
0
Mark MarquezAuthor Commented:
I was able to change the install directory to C;\A and was able to get past error.  Installed but ran into another error, any ideas?
abacuserrorpostinstall.PNG
INSTALL.LOG
0
Sam Simon NasserIT Support ProfessionalCommented:
try PSUBST is it solve your issue. its a tool for mapping a folder into a drive
https://www.online-tech-tips.com/free-software-downloads/create-persistent-substituted-drives-subst-in-windows/
0
Sam Simon NasserIT Support ProfessionalCommented:
Brandon answer did not solve his question, as its gave him error, beside, the user did not feedback regard my last comment (PSUBST). i would ask to split the point .
0
Mark MarquezAuthor Commented:
I was able to resolve this issue.  How do I provide partial points to Brandon (assisted solution)?


I had trouble running the installer after the mapping of the drive and spent some time on my own figuring it out.  Eventually, I was able to just type A for the installer to finally run.  It ran and installed, but not completely as it would throw errors upon executing it.  Once I had the shortcut of Abacus icon on my desktop, I was able to right-click it and go to properties and modify the the Target: / Start In: with A (mapped drive).
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.