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computerlarryFlag for United States of America

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How to remove unfair Google Reviews?

The user feels that the apartments they rent out have been unfairly reviewed on Google reviews.  Some of the reviews are over 5 years old. They have lots of maintenance records to support that they took care of any repair needs that the renters had, and a long history of good service.  

Is there anything they can do to remediate the old reviews? Any insight into the process of Google Reviews?


Thanks.
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Shaun Vermaak
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