Terminal Server can't connect to Print Server

I've got a terminal server that suddenly lost all it printers.  Stopped/restarted the spooler, no luck.  Rebooted the server, no luck.
When I go to add printers I get the error:
Windows cannot connect to the printer.  The specified port is unknown.
I can browse to the print server and see the printers, but not install them.
I've done all the "fixes" I've read online with no luck.
Terminal server OS is Server 2012 R2 (VM).
Print server OS is Server 2012 (VM).
I'd rather not restore the VM, but I'm almost ready to do that.
Scott MillerIT ManagerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Joe FulginitiNetwork EngineerCommented:
Can you confirm the the print spooler is running?  There is an issue that will cause the spooler to crash and all the printers will disappear.
Scott MillerIT ManagerAuthor Commented:
Yep, it's running.  That's the first thing I've checked nearly every time.
Scott MillerIT ManagerAuthor Commented:
I did a quick restore of the VM server, I'll see if that solves it.
Scott MillerIT ManagerAuthor Commented:
That took care of it.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Scott MillerIT ManagerAuthor Commented:
no other solutions available and my solution worked.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.