How to fix access to macro?

I am running Excel in Microsoft Office 365 ProPlus.
I have a XLAM in c:\Alex_Utils, but when I try to run a macro from it.
I get this message:
Error Message
LVL 1
Alex CampbellAsked:
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Lorenda ChristensenAccounting and VBA ConsultantCommented:
Have you gone into File>Options>Add-ins and clicked the drop down box to view disabled Add-ins? Sometimes add-ins have errors occur, and Excel will turn them off. You might try simply enabling from File>Options>Add-in first.
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Alex CampbellAuthor Commented:
Sorry, meant to mention that I had.
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