Microphone in Dell D610 is not working.

Hi!!! I need some help!!
The microphone of my Dell D610 does not work, and even the microphone icon does not appear on the recording devices of the computer ... I have windows 7.
 What should I do in this case?
Ari De AguiarAsked:
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JohnBusiness Consultant (Owner)Commented:
Find the Microphone in Device Manager. Can you find it?  Is it working?  No red or yellow mark.

Right Click on it and try to do an update. See if that makes it work.

Did the computer come originally with Windows 7 or Windows 10?
Ari De AguiarAuthor Commented:
No, i can't find it. actually it does not appear in Device Manager.
And no, windows 7 is an update.
JohnBusiness Consultant (Owner)Commented:
It may have a hardware issue and not be working.

Download the Microphone driver from Dell and try installing it.
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Ari De AguiarAuthor Commented:
Thanks, and by chance you will know the page where I can find it? I try to search properly in dell but I can't find it.
JohnBusiness Consultant (Owner)Commented:
Hmmm,  Drivers only for XP and Windows 2000


So this is an old machine and may not support Windows 7

There is a service tag on the machine. Try using that for drivers.

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Ari De AguiarAuthor Commented:
Thank you so much!! It has been a lot of help!!
JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was pleased to assist you.
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