Our Proofpoint support expired so I can't open a ticket with them. We are using Proofpoint Protection Server 126.96.36.199
I am trying to obtain the outbound mail stats in Proofpoint using the reports feature for Category = Firewall, Data Options Reports for Route = Outbound and keep getting 0 for results no matter what combination in the reports I use. I have also tried using the instructions here http://support.proofpointessentials.com/index.php?/Knowledgebase/Article/View/277/0/inbound--outbound-ui-stats-for-users
and do not obtain any results.
The admin told me there is not a canned report for this, but I'm wondering if we don't have something set up in the configuration to parse the logs to see outbound traffic.
Any thoughts on either how to fix it so I can obtain results from the reporting or UI Stats, or another way for me to obtain the outbound mail stats?
Thank you for you help.