Microsoft Access Custom Menu Bar not present on all but the development computer

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Page 1 of this screenshot shows the top menu as it should appear and does appear on the machine this Access database was developed on.
Page 2 shows that menu bar missing.

How do I make it so the menu bar appears?
maxdbaseAsked:
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
What version of Access?
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maxdbaseAuthor Commented:
2002-2003
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
But you're obviously running this in a later version, since I can see the Navigation Pane on the left side.

Does the "other" computer have a full version of Access? Or are you using the Runtime on that machine?
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maxdbaseAuthor Commented:
Full version, same as the machine that is working
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
In that case, I'd suggest either (a) a problem with the installation of Office on that machine or (b) troubles with the database in general.

You can check (b) by loading a known-good copy (i.e. the one that's on the "good" machine).

If (b) checks out, then do a repair/reinstall of Office on that machine.

Can you check the database on other machines running the same version of Access?

Also, what version of Access are you running this in?
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