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Avatar of Ridvan Ermis
Ridvan Ermis

asked on

Server Side Rule reply form noreply-mailbox

I want to set a rule to send an auto reply from noreply email.

IE: If I receive an email from test@xyz.com, I want a rule replying from no-reply@xyz.com.

Can this possible? if so, can it be done using PowerShell?
Avatar of Vasil Michev (MVP)
Vasil Michev (MVP)
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No, not possible with any of the default methods. Macro would do, but that's client-side. For server side, you will need a custom transport agent.
Does the no-reply@xyz.com have a mailbox associated  with it? Is it accessible via Outlook? We've set up our Help Desk with an auto-reply alert like you are asking that is server based.

Here's a quick one I did in my Outlook 2013 + O365.
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Otherwise, as Vasil suggested, an Exchange transport rule would be your best bet.

Just be warned.... The Help Desk sometimes receives email messages from agencies that will auto-reply back.. This creates a mail loop of epic proportions. Within minutes, you can have thousands of replies going back and forth. To avoid this, I customized the auto-reply rule to exclude messages with 'AUTOREPLY:' in the subject. Then had each company we work  to do the same.
Avatar of Ridvan Ermis
Ridvan Ermis

ASKER

@Eric Woodford:

Thank you for your reply!

To answer your question: "Does the no-reply@xyz.com have a mailbox associated  with it?"
- No it has no mailbox, this makes it not accessible via Outlook.

I have found a tool called: CodeTwo Exchange Rules Pro
This tool can make it possible, witch makes me wonder how it does that...

I have posted a request on the microsoft Office page for this feature to be added.
https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/33274438-allow-serverside-rule-to-reply-from-a-no-reply-add

I will post the solution here as soon as I find one!
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