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Secure Certificate add in IIS 7 disappears from Certificates list

Posted on 2018-02-09
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Last Modified: 2018-02-17
Hi,

Does IIS 7 have a problem with 4096 bit length for a secure certificate?  I got one and am trying to install it and it shows up in the Server Certificates window, until I click on something else (such as Sites) and then go back into the Server Secure Certificates area.  It is then gone.

This is happening repeatedly.  

?

Thanks!

--Ben
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Question by:Ben Conner
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4 Comments
 
LVL 18

Expert Comment

by:Gaurav Singh
ID: 42464441
are you getting any specific error in event logs? Make sure that when you install certificate, it should be applied. If possbile please share the screen shot.
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Author Comment

by:Ben Conner
ID: 42464628
Hi,

There were no entries in the log associated with IIS or certs, etc.
Here are the steps I take:

Prior to adding cert:
Prior to adding cert
After the cert was added:
after the cert was added
Clicking away, then going back into the cert management screen:
after re-entering cert management
Thanks!

--Ben
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Author Comment

by:Ben Conner
Does anyone have an idea what could be causing this?

Thx!

--Ben
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LVL 18

Accepted Solution

by:
Gaurav Singh earned 2000 total points
it happens when SSL certificate that doesn't contain both the public and the private key causes the issue to disappear the certificate from the IIS. Make sure the certificate was installed properly.

Check below URLs:

https://www.namecheap.com/support/knowledgebase/article.aspx/9773/2238/ssl-disappears-from-the-certificate-list-on-windows-server

https://blogs.msdn.microsoft.com/vijaysk/2009/05/22/disappearing-ssl-certificates-from-iis-7-0-manager/
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