Arif Khan
asked on
Exchange Information store server service is not getting start -Exchange 2010
I am using 2 mailbox servers. Today, I rebooted passive server but its Information Store Service is not getting start. Rest other service is getting start. If do restart of "Exchange AD topology service", then "Exchange RPC client Access" service gets down and does not come up.
Information Store Error
Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online.
RPC Client access server.........
The Microsoft Exchange Replication service was unable to communicate with the local Microsoft Exchange Information Store service. This could mean that the Microsoft Exchange Information Store service isn't running. Error MapiExceptionNetworkError:
Diagnostic context:
......
Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2018-02-09 19:32:33:154
Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2
Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753
Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501
Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string:
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662
Lid: 24060 StoreEc: 0x80040115
Lid: 23746
Lid: 31938 StoreEc: 0x80040115
Lid: 19650
Lid: 27842 StoreEc: 0x80040115
Lid: 20866
Lid: 29058 StoreEc: 0x80040115.
Information Store Error
Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online.
RPC Client access server.........
The Microsoft Exchange Replication service was unable to communicate with the local Microsoft Exchange Information Store service. This could mean that the Microsoft Exchange Information Store service isn't running. Error MapiExceptionNetworkError:
Diagnostic context:
......
Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation Time: 2018-02-09 19:32:33:154
Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating component: 2
Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753
Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location: 501
Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0
Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters: 4
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc
Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string:
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662
Lid: 24060 StoreEc: 0x80040115
Lid: 23746
Lid: 31938 StoreEc: 0x80040115
Lid: 19650
Lid: 27842 StoreEc: 0x80040115
Lid: 20866
Lid: 29058 StoreEc: 0x80040115.
ASKER CERTIFIED SOLUTION
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ASKER
Well all time setting was OK. I waited for 20 minutes and it was started automatically. I don't know why is it taking so long time to start but finally after 20 minutes it gets start. Any other suggestion pls?
ASKER
I don't know why but Information store take around 15 minutes to get start. But finally it auto get starts. So I did not make any extra effort to fix it but just waited till 20 minutes. it got started.
As Jose described, verify your server time settings and once there is correct time on your domain then check your exchange server is sync with it once it got synced then, try to restart the server.