Unable to access a Window 7 Network share with a Windows 10 system

Issue with Mapping drive from windows 10 system to a windows 7 system after 1709 update

I am having an issue with a windows 10 system. We wiped out the system and reinstalled Windows 10 and redeployed it to the site.
After 2 weeks it downloaded the 1709 feature update and now it refuses to map a drive to 2 shares on the same system that worked
before the update. Rolling back the update doesn't help and a rewipe is not possible at this point, nor is it wanted. The system will
map and browse to all other systems but just not this one. When it tries to access it it gives the error:
                 " Unable to access <computer name>\share. Network name no longer exist "
This happens even if you manually type it. If you use Command prompt, it will just hang and require you to reboot the system.

I have tried this so far to resolve it:
              set static IP's for both systems.
              connect via IP address
              remove and re-added Client for Windows, IPv6, SMBv1/CIFS support, File and Printer Sharing,
              Made sure that both was set to Work/Private networks.

Any help is Apreciated
LVL 1
Barnett ComputersIT Services CompanyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Since you did a reinstall:

In Advanced Network Sharing options, have you got Network Discovery and File and Print Sharing both enabled on all systems.

Further down have you got Home Group disabled (turned off) which enforces password protected sharing. Again all systems.

Do these changes and restart the 3 computers in question .
0
CompProbSolvCommented:
Are you using a password to log in or are you trying to access it without one?

If the latter then you need to turn Password Protected Sharing off again.  It will get reset to On with the update.

Better to enable it and use login names and passwords, of course!
0
JohnBusiness Consultant (Owner)Commented:
Also open a command prompt and use:

net use t: \\computer\folder and authenticate.

What error do you get (numerical error)
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

Barnett ComputersIT Services CompanyAuthor Commented:
Thanks for the replies.  We used the suggestions to check or recheck some troubleshooting we had previously completed.  Issue appears to be related to the Windows 7 computer and the authentication account used for the network share.
0
JohnBusiness Consultant (Owner)Commented:
What error did you get?
0
Barnett ComputersIT Services CompanyAuthor Commented:
We never got a specific error on the screen.  We had created a BAT file to map the network shares using the "net use" commands.  The user first noticed the problem when she tried to run the command file and it would not execute.  What we think may have happened is the user on the host computer changed a password that was used for authentication but did not tell everyone about the change.  

Thanks again for all the replies and suggestions.
0
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.