How to "forward" incoming emails using a setting in Exchange Server 2007

How can I "forward" incoming emails to other email addresses?  We have a "service@contuso.com" email address and I need incoming emails to be forwarded to a few people.  

We use Exchange server 2007 on an SBS 2008 and all users are on Outlook 2007 with .ost files.
wfcrrAsked:
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Jose Gabriel Ortega CConnect With a Mentor CEO J0rt3g4 Consulting ServicesCommented:
Here's what you have to do:

To use the Exchange Management Console to configure mail forwarding for a mailbox
1.  Start the Exchange Management Console.
2.  In the console tree, expand Recipient Configuration, and then click Mailbox.
3.  In the result pane, right-click the mailbox for which you want to configure mail forwarding and click Properties.
4.  In <Mailbox> Properties, on the Mail Flow Settings tab, click Delivery Options, and then click Properties.
5.  Click the Forward to check box. This enables the Browse button.
6.  Click Browse to open the Select Recipient dialog box. Select the recipient to whom you want to forward messages, and then click OK.

Note:
By default, the dialog box displays all recipients that are in the current recipient scope that is specified in the Recipient Configuration node.

To learn more about the recipient scope and its impact on the recipient work center, see Understanding Recipient Scope.

If you want incoming messages to be delivered to the mailbox as well as to the forwarding address configured, select the Deliver message to both forwarding address and mailbox check box. Clear this check box to forward all incoming messages without retaining copies in the mailbox.


Click OK to return to <Mailbox> Properties.

Click OK.

To use the Exchange Management Shell to configure mail forwarding for a mailbox

To forward all mail for John Smith's mailbox to Sara Davis, run the following command.

Set-Mailbox -Identity "John Smith" -ForwardingAddress "sara@contoso.com"

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To deliver mail to John Smith's mailbox and at the same time to forward all mail for John Smith's mailbox to Sara Davis, run the following command.

Set-Mailbox -Identity "John Smith" -ForwardingAddress "sara@contoso.com" -DeliverToMailboxAndForward $true

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For detailed syntax and parameter information, see Set-Mailbox.

source: https://technet.microsoft.com/en-us/library/bb851509%28v=exchg.80%29.aspx?f=255&MSPPError=-2147217396
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mbkitmgrCommented:
Also if you need to do it to a group of people, create a Distribution list and use the above instruction replacing the email address with the DL email address
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wfcrrAuthor Commented:
@Jose Gabriel Ortega C
Got a weird error, after doing all you mentioned on EMC and hit Ok
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
The following error(s) occurred while saving changes:

set-mailbox
Failed
Error:
An Exchange 2007 server on which an address list service is active cannot be found.
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Jose Gabriel Ortega CCEO J0rt3g4 Consulting ServicesCommented:
Well, the solution to that is to start the Microsoft Exchange System Attendant service from Services.msc
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wfcrrAuthor Commented:
Ok, that worked.  I have now been able to receive both externally and internally sent emails.  Thanks for the help!
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wfcrrAuthor Commented:
Awesome, spot on help!  Thank you!
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Jose Gabriel Ortega CCEO J0rt3g4 Consulting ServicesCommented:
Amazing Wfcrr :) now just close the question with the answers that were useful for your question!
and I'm glad to help.
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