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Audio Driver Issue After Cloning HD?

Hello!

It seems I possibly have a driver issue after cloning my HD to a new SSD drive.

I cannot hear audio using the on-board audio hardware however can hear audio when my USB headphones are used. Audio using the on-board hardware worked fine before the cloning.

Please see attached device manager summary.

I would appreciate any input to enable hearing audio via the on-board audio hardware.

Please advise if any other questions.

Please advise on steps to resolve.

Thank you in advance for any advice.
Device-Manager.JPG

Hello There

Update all audio drivers.
If you do not know how, go to drp.su and download Driver Pack Solution. Let it scan your PC and choose to update only audio drivers.

nobus

check if you can select playback device - right click the speaker icon in the system tray -and choose the appropriate one

SOLUTION

Ramin

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Sam Simon Nasser

use Snappy drivers (https://sdi-tool.org/) or Driver Pack Solution (https://drp.su/en) to automatically detect your hardware and install the missing drivers, even of you don't know the components or brands.

ASKER CERTIFIED SOLUTION

John

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hiloguy

ASKER

Thank you everyone for the responses.

It seems like Snappy Drivers vs Driver Pack Solution are the "easiest" options.

I briefly viewed DPS and it appears difficult to prevent the added software (ie Avast, random browsers, etc) from auto installing with the package. It also triggered an alert from Avira-see attached (which may or may not be legit). I also did not see any audio drivers available when DPS scanned my system.

Is Snappy any better (able to download only what I need without the bloatware/possible malware)? Might it recognize need for audio drivers that DPS did not?

I have a Dell Optiplex 790: Does Dell have a auto scan/download option for drivers, bios, chipset, etc?

Please advise on next recommended steps and opinions.

Thank you!

John

If you have a Dell and have a service tag, I recommend the Dell Support site. Third party driver sites either charge money or have a lot of ads to work through- not all good ads

SOLUTION

dbrunton

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Hello There

I agree. But if you do not know how to download drivers from manufacturer's site, or you are just lazy, there exist many 3rd party tools. Driver Pack is the best one.

But still, prefer original drivers...

SOLUTION

dbrunton

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hiloguy

ASKER

Thank you all.

Uninstalling the audio controller(s) and restarting solved the problem.

I was able to update the BIOS, chipset, etc through the Dell site so I suppose that was additional benefit!

John

Thanks for the update that you have Audio working.

nobus

FYI : i happen to have a dell 790 SFF here, and tested it on windows 7 and windows 10 - no problems, using windows, or dell drivers