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excellent, thank you very much for your help
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Good Afternoon Experts.<br />
<br />
I'd like some help with the following<br />
<br />
We use Office 365 with Outlook 2013 clients<br />
<br />
If User 1 send an email to User 2 internally it received<br />
User 2 checks the email and send it on to an external email address and BCC's User 1 into the message<br />
The email is received by the external address but not by User 1<br />
This happens intermittently <br />
<br />
How can we check where the problem is, is there a way we can track it or monitor the email <br />
<br />
Thanks in Advance
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Good Afternoon Experts.

I'd like some help with the following

We use Office 365 with Outlook 2013 clients

If User 1 send an email to User 2 internally it received
User 2 checks the email and send it on to an external email address and BCC's User 1 into the message
The email is received by the external address but not by User 1
This happens intermittently 

How can we check where the problem is, is there a way we can track it or monitor the email 

Thanks in Advance

Problem BCC and Outlook 2013

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.