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Avatar of Alex Golembiewski
Alex Golembiewski

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Sharepoint List & InfoPath form

I am trying to have outside users be able to view, and fill out (edit) a form / list made in infopath, and submit / save to the site list columns.I am using Office 365 (SharePoint Online), and have an InfoPath browser enabled form made from an edited custom SharePoint list on our site. When users 'outside of the organization' try to use it, they receive an error message: "Sorry, you do not have a License to use InfoPath form services, Please contact your help desk" - this is even logging in with Enterprise 3 accounts that have a license included. It seems only users within the organization are able to view it, even though my understanding is browser enabled forms should allow other invited users to fill out and submit. I have activated the SharePoint Server Enterprise Site Collection feature, and believe the permissions are set correctly.

Thanks for your time.
Avatar of Uttam (Kukdai) Dhakal
Uttam (Kukdai) Dhakal
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Looks like this is problem related with the user license, when you say your users who are not inside organization. Are they external users, what level of access they have in your office 365.
In SharePoint on-premise you need to have at least following permission to access an info-path form.
1. Add Item
2. View Application Pages
3. All read permission ( View Items, View Versions, Create Alerts and View Applications).

Unless if it is an anonymous form. Check user permission required and see the guest users have that level of permission.
It will be wise to call the Microsoft support.
It is because the external users do not have a license to your Office 365 subscription, they are limited to basic collaboration task, which does not include InfoPath Services.
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